getpenfold.com

4.7
4.7 Based on 200 reviews

...

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Average Rating

4.7

/
5

200 Reviews

5 Star
88%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
5%

Filtered Reviews

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Review Time

Anon
Great fast reply every time I ask a…

Great fast reply every time I ask a question.Their AI is great for answering top level questions and then passes over to support team when appropriate - where I always get friendky and fast responses.I absolutely reccommend using Penfold

5
Date of experience: Dec 24, 2025
Maureen
Anelle helped me fill in questionnaire I appreciated this

Penfold were initially really slow and not attentive Anelle eventually sorted things out

5
Date of experience: Dec 24, 2025
Bulent ERKUL
Just basic pansion company

Just basic pansion company

1
Date of experience: Dec 23, 2025
Colette McGurk
Great communication which made…

Great communication which made instructions so clear and easy to follow. Stiina was very helpful 🤗

5
Date of experience: Dec 23, 2025
Addie Slavin
Excellent an responsive service

Penfold customer care was excellent. Their team are responsive, friendly, and genuinely helpful. My query was resolved very quickly.

5
Date of experience: Dec 22, 2025
MrsGillKhan
Penfold are responsive when I have a…

Penfold are responsive when I have a query which is important as I am new to pensions and payroll more generally.

5
Date of experience: Dec 22, 2025
Frederic Marechal
Professional

Professional, in time response, helpful and to the point.

5
Date of experience: Dec 19, 2025
Aleksandra
Very professional service and very…

Very professional service and very helpful conversation. Thank you. Merry Christmas 🎅 🎄

5
Date of experience: Dec 19, 2025
Stephanie van der Mey
Easy to use and the team are responsive…

Easy to use and the team are responsive and helpful when you need them

5
Date of experience: Dec 18, 2025
E Lobo
Wow I can’t believe my pension was…

Wow I can’t believe my pension was transferred over so quickly. It’s probably less than two weeks and was effortless. Thank you for the great job your team perform.

5
Date of experience: Dec 18, 2025

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