Name: getpenfold.com
Telephone: 02080035908
Rating: 4.7

Debi Guest

Unbelievable customer support

Unbelievable customer support! I submitted a query and had the necessary document within a couple of hours. Highly recommend!

Date of experience: Jan 12, 2026

Penny Spawforth Guest

3 months ago

really responsive and helpful team

Date of experience: Jan 09, 2026

KP, customer Guest

3 months ago

Well-managed & transparent

Well-managed fund with added transparency via the Penfold app. You have instant access to your pension details and forecasting tools. Plus, it is also pretty easy to contact a member of the team if you need to.

Date of experience: Jan 09, 2026

customer Guest

3 months ago

Amazing

They are very helpful and reliable. Every question or doubts i had they didn’t exited to explain to me in details. They also helped me in a very smooth transition to move my pensions.

Date of experience: Jan 09, 2026

JACKIE Guest

3 months ago

Answered what I needed and got me the…

Answered what I needed and got me the relevant information I requested very promptly

Date of experience: Jan 08, 2026

Robert Brown Guest

3 months ago

It's easy access to your policy through…

It's easy access to your policy through the app and make changes if required also plenty of information from monthly emails

Date of experience: Jan 08, 2026

CRISTINA Guest

3 months ago

Great service and very helpful

Great service and very helpful. Happy customer.

Date of experience: Jan 08, 2026

warren Guest

3 months ago

Customer service is a shocker

Customer service is a shocker. What’s the point of having an instant messaging service if all it says is - we might get back to you tomorrow !

Date of experience: Jan 07, 2026

IC Guest

3 months ago

Very helpful staff (Anelle)

I called Penfold with an inquiry and received help promptly. Anelle was knowledgable and polite. This conversation with Anelle gave me a great impression of Penfold and a peace of mind knowing that Penfold staff are available to help when needed.