getpenfold.com

4.7
4.7 Based on 200 reviews

...

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Average Rating

4.7

/
5

200 Reviews

5 Star
88%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
5%

Filtered Reviews

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Review Time

Adam Gonzalez
Been using Penfold for over a year now

Been using Penfold for over a year now. Love it. Reached out for help recently regarding a document I needed. Heard back the same day with what I needed. Mark was very helpful and prompt. Great service.

5
Date of experience: Dec 02, 2025
Keolebile Palopalo
What a lovely lady she was so helpful…

What a lovely lady she was so helpful that's kind of people you need when you have on going issues Thank you

5
Date of experience: Dec 02, 2025
Sophie Ralli
So far so good :)

So far so good! Super helpful customer service that you can actually call and get through with ease. Shout out to Gertrud who was super helpful when I needed some statements fast! She was very efficient and was able to provide me with the things I needed promptly. Thank you :)

5
Date of experience: Dec 02, 2025
customer
Fantastic for self-employed people

Fantastic for self-employed people. It's so easy when you're self-employed to neglect your pension - Penfold makes it super easy to pay in how much I want, when I want to and to keep on top of how much is in the pot.

5
Date of experience: Dec 02, 2025
Chrissie
Fantastic, responsive team *****

Since transferring over to Penfold I've had a few really postive interactions, most recently with Mark. The team are always so quick to respond to queries and action requests promptly. No complaints at all, and I would certainly recommend.

5
Date of experience: Dec 02, 2025
give mark a raise

fast and great support, give mark a raise, he has been amazing

5
Date of experience: Dec 01, 2025
Mx Geihore Raymond
Company pension

This company has my pension and shws what i can expect at retirement age, also shows what my company pays too

5
Date of experience: Nov 28, 2025
Colette Filippi
Customer Support

Great customer support and easy to change sign ins. Very helpful and responsive.

5
Date of experience: Nov 25, 2025
DanielaPuiu
Trust

Thank you for the seriousness with which you work!

5
Date of experience: Nov 22, 2025
Andy Jones
Support from Penfold is always good

Support from Penfold is always good. Questions addressed quickly and solid advice provided. Never been disappointed. Resolved my question today and made the process straight forward.

5
Date of experience: Nov 21, 2025

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