Name: getpenfold.com
Telephone: 02080035908
Rating: 4.7

Ian Guest

4 months ago

Tashna was amazing!

Tashna was amazing!Thank you Tashna for sorting our requests and queries. Couldn't fault at all!

Date of experience: Dec 17, 2025

Victoria Ollier Guest

4 months ago

I have been trying for over a year to…

I have been trying for over a year to transfer my Guernsey based pension to Penfold. After being assured numerous times that the transfer wouldn’t be a problem even though the pension is not based in the UK, I was told today that it wasn’t possible!! I have had my time wasted by this joke of a company. They simply tell you what you want to hear and don’t bother to do their research beforehand. ‘Anelle’ and the rest of their staff need to stop promising what they can’t deliver.

Date of experience: Dec 16, 2025

Bridget Light Guest

4 months ago

Thank you Tashna!

Tashna was very helpful and understanding as we are a new business and still learning the ropes!

Date of experience: Dec 16, 2025

Sasha MacSween Guest

4 months ago

Very helpful and friendly

Tashna was so incredibly helpful and pleasant on the phone.

Date of experience: Dec 15, 2025

Michael Collins Guest

4 months ago

Easy to use with great forward forecast…

Easy to use with great forward forecast on investment

Date of experience: Dec 13, 2025

Will Smith Guest

4 months ago

Excellent customer service

Excellent customer service, as usual from Penfold, and Tashna in particular. Issues understood and resolved quickly.

Date of experience: Dec 12, 2025

Catherine Guest

4 months ago

Efficient, clear and positive

I found the customer service agent to be very efficient, positive and clear. Anelle signposted me to a relevant source to enable me to be better informed prior to making a decision.

Date of experience: Dec 12, 2025

Neil G Guest

4 months ago

Helpful and Responsive

My Penfold experience has been great. Transferring pensions into one has been simple. The app is great too. I needed to withdraw - Stiina and team have been responsive, clear and helpful in all their communications. Great job! 👏