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getpenfold.com

getpenfold.com

4.7
4.7 Based on 200 reviews

...

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Average Rating

4.7

/
5

200 Reviews

5 Star
88%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
5%
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Filtered Reviews

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Review Time

Trevor
Very good and helpful support when it…

Very good and helpful support when it was needed.

5
Date of experience: Mar 02, 2026
Wild Park
Really responsive customer service and…

Really responsive customer service and clear directions about what I needed to do to resolve my issue.

5
Date of experience: Mar 02, 2026
Koji Tanaka
Excellent support

Excellent support from Humayun. Clear explanations, quick resolution, and very professional throughout. Made the director pension conversion process straightforward. Highly recommended.

5
Date of experience: Mar 02, 2026
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customermark Chadwick
Transferd my pension over no problem

Transferd my pension over no problem

5
Date of experience: Mar 02, 2026
Simon Hanford
fantastic service all round

5
Date of experience: Feb 27, 2026
Richard Downer
Nice and simple App and helpful staff…

Nice and simple App and helpful staff who actually respond quickly to emails and even pick up the phone, which is a rarity nowadays!

5
Date of experience: Feb 26, 2026
Sonam S
Excellent and very helpful !!!!

5
Date of experience: Feb 25, 2026
RS Bike
Humayan resolved my file upload issue…

Humayan resolved my file upload issue quickly and efficiently

5
Date of experience: Feb 25, 2026
Mr R Gipson
My retirement Quick and simple to use

Quick and simple to use

4
Date of experience: Feb 25, 2026
Ceilidh
Quick, helpful response

Quick, helpful response from the team even when my Account Manager was on annual leave

5
Date of experience: Feb 25, 2026
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