Name: getpenfold.com
Telephone: 02080035908
Rating: 4.7

michael langley Guest

Their returns are very good considering…

Their returns are very good considering the state of world economies. the website is very intuitive and one of the best I have used.

Date of experience: Mar 09, 2026

david Kellett Guest

1 month ago

pension query

Had a query with my account that was sorted very professionally and quickly by Stiina

Date of experience: Mar 09, 2026

Consumer Guest

1 month ago

Easy and pleasant

Date of experience: Mar 08, 2026

Carolyn Goch Guest

1 month ago

Super quick resolution of a pension compliance question

I had a query about pension re-enrolment and declaration of compliance and I was amazed at the quick response from Penfold. I received a full explanation and was made to feel completely reassured. I think Penfold really go above and beyond from a customer service perspective

Date of experience: Mar 06, 2026

Marc Bright Guest

1 month ago

Pensions made human

Pensions made human. Great app, simple to follow updates and instructions. Rapid resolution to queries.

Date of experience: Mar 06, 2026

Mr. E Guest

1 month ago

Outstanding Customer Support / Service

Had a problem due to a 3rd party issue so I eventually called Penfold support seeking help. The first person I spoke to, Anelle, was absolutely brilliant.This took some while to resolve but Anelle remained with me through the entire process; she was proactive, professional and honestly provided some of the best customer service I have ever received.If Penfold invest my money as well as they provide customer support, I'll probably have a very happy retirement.

Date of experience: Mar 06, 2026

Payroll Guest

1 month ago

Excellent customer assistance

Excellent customer assistance when needed.

Date of experience: Mar 05, 2026

Marianna Guest

1 month ago

Exceptional customer service

Customer service was exceptionally helpful and addressed my query fully and quickly.

Date of experience: Mar 04, 2026

Will Idowu Guest

1 month ago

Excellent service

As a new joiner, I encountered a few challenges in setting up my account. Thanks to the assistant and support of Sumeyye, a staff of Penfold who responded swiftly and managed all my expectations smoothly.

Date of experience: Mar 03, 2026

Charlie Hart Guest

1 month ago

Extremely helpful and easy

Extremely helpful, and easy to follow (I left the chat to do other work, and received the next message in an email, with an easy link back to the chat. And both my queries were dealt with efficiently, and to resolution.