getpenfold.com

4.7
4.7 Based on 200 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

200 Reviews

5 Star
88%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
5%

Filtered Reviews

Filter Reviews

Review Time

customer
Very quick and easy would definitely…

Very quick and easy would definitely recomment

5
Date of experience: Feb 24, 2026
Amit Jethwa
Quick & clear

Tashna from Penfold was great, gave very clear responses which were also very quick to come through.

5
Date of experience: Feb 24, 2026
Ruth
Transfer of old pension

Transfer of old pension - seamless and so quick. Very very impressed.

5
Date of experience: Feb 24, 2026
Paul
Limited withdrawal options.

I've had great service and communication from Penfold but unfortunately they have fallen at the last hurdle. I want my pension paid into my WISE bank account, which has a UK address, bank account number and sort code but they won't pay into a WISE bank account???So unfortunately all the good work in the past has been for nothing. So at the moment l'm in the process of arranging a transfer to another pension company who will happily pay my pension into my WISE account.

1
Date of experience: Feb 23, 2026
You can't easily choose your investments, but their customer service is second to none. Very persona

They do get a reasonable rate of return, would like more choice in investment strategy.

4
Date of experience: Feb 23, 2026
Nathan Sneddon
Friendly staff

Friendly staff

5
Date of experience: Feb 19, 2026
My request was resolved quickly and…

My request was resolved quickly and easily. Gertrud was helpful and communicated clearly.

5
Date of experience: Feb 19, 2026
Amanda Pate
Quick transfer of my older pension into…

Quick transfer of my older pension into Penfold. Easy to use

5
Date of experience: Feb 18, 2026
Christopher Antony Harris
Keeping in contact with the members

Keeping in contact with the members

5
Date of experience: Feb 18, 2026
Glyn Roberts
Easy to transfer my nest pension to…

Easy to transfer my nest pension to them. They did all the work! Brilliant!

5
Date of experience: Feb 18, 2026

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More