ghdhair.com

1.2
1.2 Based on 21 reviews

In 2001, three hairdressers from Yorkshire put a radical new hair styling product into the hands of women across the globe. With the respect and loyalty of an army of devoted stylists, ghd quickly developed a cult-like status nationwide. A monthly trip to...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.2

/
5

21 Reviews

5 Star
17%
4 Star
3%
3 Star
3%
2 Star
14%
1 Star
62%

All Reviews

Filter Reviews

Review Time

Joyce Campbell
It arrived very quickly! It was exactly what i expected. -I wish I could have a wall- mounted holde

It arrived very quickly!
It was exactly what i expected.
-I wish I could have a wall- mounted holder, especially for my GHDGolds….
-I would have welcomed a little instruction sheet, on how to achieve professional- looking hair waves with the tongs.
So I am just doing it by trial and error.

4
Date of experience: Feb 20, 2026
Orlando Reed
Beautiful design, but lacks durability

The machines have a great aesthetic, particularly the limited edition models! HOWEVER, it only lasted 2 years for a hair straightener that was quite expensive. I considered it an investment, but it didn't hold up despite my careful usage. I don't use it frequently, just occasionally when I need to go out, so this feels like a poor value to me.

2
Date of experience: Jan 06, 2026
JP33
Replacement after 20 years of reliable use

After using the previous model for over 20 years, I needed a replacement due to a worn wire. I chose the similar design of the new model, and it was delivered the next day. It's much lighter and includes a shutoff feature, which is a great bonus. Here's to another 20+ years!

5
Date of experience: Dec 21, 2025
Tigerlily F.
Finally found the perfect styling tool!

I often find it challenging to achieve my desired hairstyle with roller brushes. I'm really pleased that I bought a ceramic radial brush from the company. It has a wow factor and has provided me with a salon-quality blow dry—shiny, smooth, and adding volume to my fine hair.

5
Date of experience: Dec 08, 2025
NS94
A Delightful Investment for My Hair

I treated myself to a blow dryer that’s a bit pricey, but my previous hair tools have lasted over a decade, making it a worthwhile purchase! My long, thick hair usually takes a while to dry, but this dryer changed that. I followed the provided instructions and started using it on towel-dried hair. I was amazed by how user-friendly it was and the fantastic results. The low temperature allows me to safely style my daughters' hair without any worries about damage. My hair turned out shiny and bouncy, and it maintained its look for days with just a heat protector. While I can create soft curls with it, I mostly plan to use it for days when I want a sleek look without the effort. I'm really satisfied with my purchase, and using a payment plan made it easier to afford.

5
Date of experience: Dec 08, 2025
Myrtle Fisher
Exceptional Performance of the Latest Straightener

I recently tried a new high-end straightener, and it truly lives up to the expectations. From the moment you unbox it, the packaging exudes a sleek and premium feel—exactly what you would anticipate from a top-tier brand. The device has a modern, stylish design with a lightweight build that makes it comfortable to hold and easy to use.
This straightener offers a high-quality experience, delivering smooth, shiny results with minimal effort. It heats up rapidly, glides through hair effortlessly, and its innovative technology maintains consistent heat for quicker, healthier styling. While it is on the more expensive side, the performance genuinely feels salon-quality and justifies the investment.

5
Date of experience: Dec 05, 2025
Marilyn Smith
Great performance, but challenging for limited mobility

I ordered two styling tools, giving one to my daughter, and they are fantastic. They’re user-friendly, but I have very curly hair and a previous shoulder injury, which made it tough to maneuver my arm enough to straighten my hair effectively. I anticipated it would be simpler, but I struggled. As a result, I returned my tool, but my daughter is enjoying hers, and her hair looks stunning in the photos she shared. She mentions that they heat up quickly and glide smoothly through her hair. I would recommend these tools for anyone with full shoulder mobility, but for those with limitations, I found it challenging to achieve a great look.

5
Date of experience: Dec 05, 2025
CR31
Fantastic product, but logistics choice is baffling

Fantastic product, but it's hard to understand why the company chose this logistics partner! The package was left outside in heavy rain all day... it's unbelievable! I wouldn't be as upset if it were a cheap item, but these were a very pricey set of hair straighteners. I wish I could share the photo taken by the delivery driver.

2
Date of experience: Dec 02, 2025
Karli P.
Delivery problems and unsatisfactory service

I placed an order over two weeks ago and haven’t received any updates. When I reached out to customer service, they informed me that my item was lost in transit and promised a new package, but I still lack tracking information. After another call, I learned that no new order was actually placed, and I could only request a refund or wait longer. The customer service has been disappointing and slow. I recommend avoiding online purchases.

1
Date of experience: Dec 02, 2025
Sr_ZombieKiller_
Extremely poor customer support!

The customer service is incredibly bad! I regret ordering directly. I bought a heavy hair waver and have been trying to return it for two weeks. I didn’t receive a note with my order number and have emailed for help, but keep getting generic replies about the return process without my order ID. They seem to ignore my request or send automated responses. It’s frustrating, and I risk losing over £100 due to their awful service.

1
Date of experience: Dec 02, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • In 2001, three hairdressers from Yorkshire put a radical new hair styling product into the hands of women across the globe.
    With the respect and loyalty of an army of devoted stylists, ghd quickly developed a cult-like status nationwide. A monthly trip to the salon was no longer the only way to have a good hair day - this could be achieved every day.
    Over the past 19 years our breakthrough products have won numerous awards and recognition worldwide. We champion beauty, in all that we do, with one very clear purpose in mind: to empower all women so they can fulfil their every ambition.
    See more

  • language https://www.ghdhair.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More