Review Time
Placed an order. No tracking info given. Waited a full week and nothing arrived.Sent customer services a message to check on the order. Waited 2 working days for a reply where they told me they don't ship to Northern Ireland.Annoying that they don't send to here, extremely unprofessional to allow orders to NI to be placed at all and downright ridiculous not to bother to tell me they weren't sending the order or even initiate a refund immediately.Wasted well over a week waiting to get on the bike simply due to their laziness.
Placed an order. No tracking info given. Waited a full week and nothing arrived.Sent customer services a message to check on the order. Waited 2 working days for a reply where they told me they don't ship to Northern Ireland.Annoying that they don't send to here, extremely unprofessional to allow orders to NI to be placed at all and downright ridiculous not to bother to tell me they weren't sending the order or even initiate a refund immediately.Wasted well over a week waiting to get on the bike simply due to their laziness.
Purchased 'contact' ski goggles with 2 lenses. The goggle frame started deteriorating, cracking and splitting, after a few years (out of warranty) and could not be used. Contacted Giro to ask if I could buy a new frame (as lenses were fine) but they said NO. I find that incredible. Total lack of after-service for customers. What a waste and expense.
Purchased 'contact' ski goggles with 2 lenses. The goggle frame started deteriorating, cracking and splitting, after a few years (out of warranty) and could not be used. Contacted Giro to ask if I could buy a new frame (as lenses were fine) but they said NO. I find that incredible. Total lack of after-service for customers. What a waste and expense.
I purchased Giro Revolt goggles on giro.com website. The specific website page can be found by searching for the product number: 35525-A69-OS.The web page explicitly says that the goggle includes two lenses. When the shipment arrived it only included one lens.I wrote to Giro UK support about 5 days ago and didn't receive a response. I paid considerably more for these goggles than on other sites, specifically because it would include two lenses.Unsatisfactory experience
I purchased Giro Revolt goggles on giro.com website. The specific website page can be found by searching for the product number: 35525-A69-OS.The web page explicitly says that the goggle includes two lenses. When the shipment arrived it only included one lens.I wrote to Giro UK support about 5 days ago and didn't receive a response. I paid considerably more for these goggles than on other sites, specifically because it would include two lenses.Unsatisfactory experience
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