gledhill.net

4.8
4.8 Based on 201 reviews

Gledhill is a leading UK manufacturer of hot water and heating solutions. Established in 1926, quality, innovation and reliability are at the heart of our business. We are dedicated to providing durable, efficient products which meet the needs of our cust...

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Average Rating

4.8

/
5

201 Reviews

5 Star
93%
4 Star
1%
3 Star
1%
2 Star
1%
1 Star
3%

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Customer
Recent, and lengthy dealings with Gledhill

Attention to customer satisfaction is paramount for Gledhill; can't criticise any component of my interactions with them. Absolutely excellent.

5
Date of experience: Apr 08, 2026
Mitesh Patel
Absolute 5 stars. Brilliant service from Paul. It’s not everyday I get to speak to someone who is

Absolute 5 stars. Brilliant service from Paul. It’s not everyday I get to speak to someone who is so helpful , demonstrates good listening skills and who is knowledgeable in his area of expertise… I really can’t speak highly enough of Paul Mitchell. He was so helpful , provided prompt responses and identified the root cause of the issue today in a timely and efficient manner.

I own several properties and in addition run a hmo which can be stressful at times. I don’t believe I’ve received this level of care and understanding previously from any organisation and be given advice on how to resolve this issue.

5
Date of experience: Apr 07, 2026
Mitesh Patel
Absolute 5 stars

Absolute 5 stars. Brilliant service from Paul. It’s not everyday I get to speak to someone who is so helpful , demonstrates good listening skills and who is knowledgeable in his area of expertise… I really can’t speak highly enough of Paul Mitchell. He was so helpful , provided prompt responses and identified the root cause of the issue today in a timely and efficient manner. I own several properties and in addition run a hmo which can be stressful at times. I don’t believe I’ve received this level of care and understanding previously from any organisation and be given advice on how to resolve this issue.

5
Date of experience: Apr 07, 2026
Shirley Rowbury
Exemplary Service, Above and Beyond- BIG Thank You

Gledhill Response have always maintained, repaired & serviced my parent's Pulsacoil hot water cylinder and the plumbing & electrics under their Complete Care package. They have always been helpful, prompt and reliable, providing value for money. But as I'm now selling my parent's flat, Paul W in customer services has gone above and beyond in sending me a list of all the services & replacements over the past 5 years, even searching out the installation & service certificates. What a 'STAR' and so kind and friendly. Nothing was too much trouble. Exemplary Service for which I'm very grateful. A Big THANK YOU Paul

5
Date of experience: Apr 02, 2026
Steven Burgess
Good knowledgable and pleasant…

Good knowledgable and pleasant engineer who arrived on time at the beginning of the time slot given.

5
Date of experience: Apr 01, 2026
Jo Cheshire
Stuart came out to my mums flat to get…

Stuart came out to my mums flat to get the hot water working again - new boiler and pressure sorted - what a brilliant man - everyone approachable explained each thing as went along. Very good service and highly recommended

5
Date of experience: Apr 01, 2026
Sandie Thomas
Turned up on time

Turned up on time, explained in full what they did and always prompt in coming out whenever needed for any reason

5
Date of experience: Mar 31, 2026
STEVEN ROBERTS
No hot water from tank

No hot water from tank, Quick response, called ahead of visit, work completed, very tidy, fixed price and system now covered for 12 months...

5
Date of experience: Mar 31, 2026
keith roberts
I rang up on a Sunday morning with an…

I rang up on a Sunday morning with an issue with my pulsa coil stainless, and they came out the next day and fixed it.

5
Date of experience: Mar 30, 2026
Mr Whelan
I moved into a new apartment and found…

I moved into a new apartment and found the hot water cylinder wasn't working. It's quite a complicated system that a lot of heating engineers wouldn't know about . I was left Gledhill's number by the previous owner and the came and fixed it straight away. I have now joined their annual service and call out contract and it's excellent value.

5
Date of experience: Mar 20, 2026

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Business Details

  • Gledhill is a leading UK manufacturer of hot water and heating solutions. Established in 1926, quality, innovation and reliability are at the heart of our business. We are dedicated to providing durable, efficient products which meet the needs of our customers.

  • email enquiries@gledhill.net
  • call 08000427427
  • language https://www.gledhill-response.net/

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