Review Time
My Boilermate 2000 wasn't diverting hot water to all of the household taps. I called Gledhill on Wednesday and they offered a one-off payment for a fix and an appointment for Friday. Rich from Rugby turned up 10 minutes early and got straight to work. He was very efficient and professional and a very likeable person. He found the problem in no time and was done and dusted in 30 minutes. I now have hot water again and glad to see the end of boiling a kettle for washing up etc. Thank you Rich you're a star and thank you Gledhill.
I’ve given a 5* because ultimately I was v pleased but would have given 4.5 if I could . This only because when I rang the service centre the initial call handler was v negative and not easy to deal with. However, I rang back and from there on the service was superb. The 2nd caller handler was helpful, positive and made immediate arrangements for a call out ( the boiler is my 87 yr old fathers) and the engineer who did the job was brilliant. Thorough , chatty and explained the issue and fixed promptly and gave me advice on future potential problems . In fact if I could I’d give him 6* personally. So overall very good and I’d be happy to recommend them to family and friends
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Gledhill is a leading UK manufacturer of hot water and heating solutions. Established in 1926, quality, innovation and reliability are at the heart of our business. We are dedicated to providing durable, efficient products which meet the needs of our customers.
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