Review Time
Due to the collapse of my previous broadband provider on the OFNL network I had to find a new supplier who would get me up and running within a week. The previous reviews on Trustpilot were glowing and I am glad I checked them because these guys have been nothing short of great! And yes, within a week I was setup on the system, router delivered and migrated over to Go Internet all with only two phone calls required where there is no excessive wait times.An added plus is that the new router provides better coverage across my house than my previous one.Go Internet, I hope you continue to grow but manage to maintain the same great service.
The customer service was great, i was kept updated on my order until all was set up and live. I like the fact that there are no technicians involved in setting up and there are no long cables to put up with, its just plugging the router.
Process was very simple and straight forward, everyone I have spoken to so far over email has been very helpful and friendly. My only constructive feedback would be that with the router you issue to customers, especially for those setting up service on the OFNL network, that you include a handy guide on what is the right way to connect the router to the OFNL network. The speed and the service so far has been very good. There are a few apps on my smart TV and sometimes when performing a search the service seems to slow down and I am presented with a "connection timed out" error, but otherwise all is good.
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Go Internet is a reliable UK based company with a friendly team of knowledgeable and helpful people who are passionate about making communications work efficiently – wherever you are.
