Review Time
Excellent service from Go Internet! I recently moved house and have been getting set up with a new broadband package. The customer service is excellent - Kev from their sales team was super helpful, always responding to emails within minutes and sending regular updates on where I am in the process. Despite being a small team, they make such an effort to keep in contact and make sure you're up and running as quickly as possible! Highly recommend!
Bottom line: Excellent support! So, GoInternet provides service on the OFNL physical network. So do many other providers. When I signed up, one of the other providers still had an active hold on the line into my flat. Once OFNL receives a request to transfer service from/to different provider, there is normally a 14-day wait period before the transfer will happen. But when I opened a ticket about only getting 50 of my 300 Mbps dowload speeds, Kev at GoInternet continued following up with OFNL and got my transfer to be completed within three business days. Good work! Secondly, it is super simple to open a support ticket with GoInternet. Phone and you’ll get to speak with a live person… without navigating a massive phone tree first. You can also Email, or use the support tickets tab when you log into their website. Whatever method you choose, I found I’d get a reply within a couple hours, usually within one hour, even on a Sunday. This is exceptional support from an ISP these days, especially for a residential, non-business plan. Thirdly, for about 50 quid a month, I’m getting 300 Mbps downloads AND 300Mbps uploads (usually just a tich more) on a super reliable “fiber to the door” connection, WITH a static IP address. Combine the connection with the level of customer service you’ll receive, should you even need it, and I’d estimate GoInternet to be one of the absolute best values you’ll be able to find among ISPs in the UK today.
A small company with a EXCELLENT SERVICE, from start to finish, Someone to talk and advise at the end of the phone, The young Man who installed our internet was, polite,friendly and totally respectful of our new holiday home .WOULD HIGHLY RECOMMEND this company Well done to All at ‘Go Internet ‘
Kevin was really great when I found we had no internet when we arrived at our new home. He found the issue was with OFNL and not with gointernet. Kevin managed the situation and kept me updated, the issue was resolved to my satisfaction. Kevin is a credit to gointernet.
I signed up with Go Internet prior to moving house. When I arrived I found that one of the bits of kit providing the Internet service was broken. Go Internet very efficiently arranged for an OFNL engineer to come and fix it, which he did. This didn't fix the Internet though - but a quick call to Go Internet quickly had their technical support on the case. The engineer went above and beyond the call of duty spending time working through the problem on a Friday PM and had the issue resolved for me on Saturday morning. First class service!
Claim your business profile now and gain access to all features and respond to customer reviews.
Go Internet is a reliable UK based company with a friendly team of knowledgeable and helpful people who are passionate about making communications work efficiently – wherever you are.
universal-credit.service.gov.uk
currys.ie
alaneesqatar.qa
selectelwireless.com
backblaze.com
ple.com.au
mobile.lebara.com
mediahuman.com
swappie.com
logitech.com