Review Time
This was a really frustrating experience. I bought a few swimsuits. I didn't know what size I needed, so I bought a few in different sizes to try. I wrote in to customer support and asked about the shipping and returns to make sure this approach was ok, and they said there would be no charges for returns, even on shipping. What they don't say is that if you're in the US, you will get charged import taxes. Absolutely nowhere does it say that on their website, and they hide the charge as taxes. Typically in the US you are charged taxes on a purchase, so I assumed (incorrectly) I would be refunded the taxes on anything I returned. HEADS UP: you will not be refunded for any of the tax charges as these are actually import charges. I ended up losing $50. It would be really helpful if anywhere, even in the fine print, Gooseberry said this so you don't get stuck paying for nothing. I wrote in a few times asking for help but never received an answer to this. Super frustrating. I wouldn't risk buying anything from them if you're in the US unless you're sure you know your size. Two stars because the suits are actually cute and well-made.
I had several inquiries about my order and the swim products I was interested in. Both representatives were incredibly helpful! This was my first experience with the company, and thanks to the outstanding customer service, I will certainly shop here again. It's reassuring to know that if anything doesn't go as planned, the return, exchange, or inquiry process will be smooth—something that's rare these days! Thank you to the support team!
I loved the swimsuit I bought—great quality and fit. There was a small oil stain, so I contacted customer service and they (especially a representative) were fantastic! The exchange process was seamless, and they exceeded my expectations. I will definitely shop with the brand again!
Great customer service! Items tend to run small. I am 5.5 feet tall, 130 lbs, and a 34-36B. I ordered a size S for the bikini top, M for the bottom, and size M for the one-piece swimsuit. I had to exchange everything for a size L. The quality is very impressive.
Claim your business profile now and gain access to all features and respond to customer reviews.
prodirectsport.com
stevemullerwatches.com
rebaid.com
fatface.com
haydengirls.com
mulat.com
sculptiss.com
greatlakefashion.com
retrokid.ca
indianweddingsaree.com