Review Time
All assistants are so nice and Kind everytime !
I'm satisfiend they're assist.
When I got a problem or having questions, they always do the best for me!
Thanks to assistant's help I felt get better trip by Canada.
I got a think when I get trip to Canada or USA, absolutely reuse Phonebox!
All assistants are so nice and Kind everytime !I'm satisfiend they're assist.When I got a problem or having questions, they always do the best for me!Thanks to assistant's help I felt get better trip by Canada.I got a think when I get trip to Canada or USA, absolutely reuse Phonebox!
The PhoneBox service is convenient and excellent. The biggest advantage is that I can get real‑time support in Korean through KakaoTalk. In Canada, it usually takes at least 30 minutes just to get connected to a call center, but with KakaoTalk, I can get help quickly without that frustration. Jun’s kind and attentive support made the experience especially positive.
Great value for money. However absolutely poor client service. They are as worst as other budget services even it come to customer service. It seems like their reps are not trained to do the job or sloppy in their work. Either way don't expect any customer service from them and you are definitely on your own. I am thinking of cancelling after my first month is done with them.
The counselor was incredibly kind! I had some trouble setting up my account and automatic transfers, but I was able to resolve everything smoothly through KakaoTalk. I especially want to thank JUN for being so patient and helpful. Since I'm not very confident with my English, JUN helped me with Korean so well. Thank you so much! :)
I was helping a friend's 15 son who came from China for a short period of time to activate a card that was supposedly Phonebox and activation instruction was provided to go to Phonebox website to activate the card. Upon getting to the site, it does not recognize the sim card number as it was a Rogers sim card. I then purchased a e-sim for the boy, turned out his phone does not support esim. So I called customer service to try to transfer the esim to the regular sim that the boy received from his school. Was told by the agent that it will only work on a phonebox sim card. I tried to order from Amazon a phonebox card, again received a Telus card. So does Phonebox not have proper sim?
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"PhoneBox is a Canadian wireless provider offering prepaid and postpaid phone plans to clients within USA and Canada and across the world. We offer 5G, unlimited calling and texting to all our customer without any contracts or credit checks. Get nationwide coverage on the largest networks in USA and Canada. PhoneBox offers an affordable alternative to students, immigrants, travelers and visitors who do not want to commit to long term contracts. With free delivery across the world, you can get your SIM card or eSim before you travel. Get more with PhoneBox!"See more
