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I ordered a Calathea from Greenbubble that was supposed to be 70 cm tall. What I received was barely 60 cm, pot included — more than 10 cm shorter than advertised. This is not a minor variation, especially considering the price difference between sizes.To make matters worse, I waited over two and a half weeks to receive the plant — with no updates from Greenbubble whatsoever. I had to contact them multiple times before they finally processed and shipped my order. This level of communication is completely unacceptable.When I complained about the size discrepancy, customer service responded by saying that “plants are living things” and that size variation is normal. That kind of answer is both lazy and dismissive. I fully understand that plants grow, but when you advertise a specific size and charge accordingly, the customer is entitled to receive what they paid for — not a significantly smaller version with a canned excuse.Greenbubble’s handling of this order shows a complete lack of professionalism, transparency, and care for the customer. They take your money, go silent, and when you raise legitimate concerns, they respond with excuses instead of solutions.I will absolutely not be ordering from them again, and I strongly recommend others to think twice. If anything goes wrong, don’t expect support — only delays and deflection.
I ordered two Strelitzia reginae plants and was genuinely impressed by the entire experience.The quality of the plants, the price-performance ratio, and the care taken in packaging and delivery were all excellent.What stood out in particular was the personal touch: I received photos of the actual plants via WhatsApp beforehand and could choose the ones I preferred – a service I really appreciated.I’ll definitely be ordering from this shop again.Thank you for the outstanding service.
I ordered a large strelitzia and it was delivered the following day, well-packaged and exactly as depicted in the photo. Green Bubble offers a unique service that really elevates the online plant shopping experience. Since individual plants can vary considerably in appearance, it's really nice to be able to view all the available plants of a particular species and size and then select the exact plant you will receive. I am very happy with my new plant and will buy from Green Bubble again.
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