green-bubble.com

4.2
4.2 Based on 201 reviews

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Average Rating

4.2

/
5

201 Reviews

5 Star
71%
4 Star
9%
3 Star
1%
2 Star
3%
1 Star
16%

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Review Time

CF23
Total failure

I ordered a large tree, it arrived as pictured, but lost a lot of leaves after LESS THAN 2 WEEKS. After 4 weeks there were hardly any leaves left on the tree. It also had scattered mealybugs when it was delivered. 

The Green Bubble Service does reply, but you get the feeling that the answers come from a bot or are at least simply scripted. The same care instructions were given over and over again (e.g. put it by a window), although I had repeatedly reported in previous emails that I had already implemented all these things from the start. Of course, the photos also showed that the tree was standing directly in front of a window. I suspect that the tree has either already been delivered diseased (.... including mealybugs) and/or has not tolerated the cool transport in November and is therefore shedding its leaves. Green Bubble does say that new leaves will grow in the spring, but it would have to produce more than 60 large leaves in a few months to look anywhere near beautiful again. For a tree that is described as evergreen, I don't expect it to shed 90% of its leaves just because it is (as green bubble claims) the cold & dark season. 

I've tried to get a partial refund but was told that there is no guarantee for plants, so I have to keep my tree skeleton without any sort of compensation.My conclusion: 300€ thrown out the window. After 4 weeks, the tree is just a naked skeleton that I don't want to have in my room.

1
Date of experience: Nov 13, 2024
Pikatchu124
All fine

Everything went smoothly, quick delivery, the plant arrived in good shape. The only disappointing point was that it was slightly smaller, but not dramatic.

4
Date of experience: Nov 08, 2024
Merlin Bell
Good product and after sale handling

Good product and after sale handling. Clear recommendation!

4
Date of experience: Nov 08, 2024
Persis
Great service, great price, will use again

Bought a plant as a housewarming present for a friend. We used the plant selection service via WhatsApp and it worked great with delivery in 3 days - plant arrived in great condition and is still doing great 2 weeks later.Now looking forward to buying more things from them once winter is over!

5
Date of experience: Nov 07, 2024
Charlyne Cooper
Super service

Super service! I loved the personal plant shopper feature. Where they send you photos of the plant you want and you can pick the one you like most. I received that exact one. Delivery was super quick and my strelizia Nicolai is gorgeous!

5
Date of experience: Nov 07, 2024
Winifred Reed
Perfect

Good communication, a lot of choice, quick delivery. Cheap delivery!

5
Date of experience: Nov 07, 2024
Becki L.
Beautiful healthy plant

Beautiful healthy plant! You get the pictures from the actual plants to choose from, what you see is what you get. Fast delivery and good service. Thank you!

5
Date of experience: Nov 05, 2024
Bramwell Cook
I was positively surprised by the…

I was positively surprised by the whatsapp function. I immediately received images and chose the best one. I thought I had ordered, but received the info 1 hour later, that payment was pending so I could still choose the plant I wanted. I received it quickly and only a few days later it was in my loving room. Very pleased with everything!

5
Date of experience: Nov 05, 2024
Fred Barnes
Great shopping plant shopping experience

I loved the personal plant shopper feature. Where they send you photos of the plant you want and you can pick the one you like most. I received that exact one. Delivery was super quick and my strelizia Nicolai is gorgeous. Will definitely return for more plants.

5
Date of experience: Nov 03, 2024
prb2804
Quick delivery and good quality

Quick delivery and good quality

5
Date of experience: Mar 11, 2024

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