Name: grooniwellness.com
Telephone: 000000000
Rating: 3.8

Derek Myers Guest

1 month ago

Haven't received goods yet still early

Haven't received goods yet still early, but customers service I give a 3 star

Date of experience: Jan 21, 2026

Jessica Guest

1 month ago

I had a great experience with both the…

I had a great experience with both the product and customer support. I accidentally ordered the grounding mat twice and contacted customer service—they responded very promptly and were extremely helpful. The mat I originally ordered was on backorder, so they upgraded my order so I could receive it sooner, which I really appreciated.There was also a mix-up where I received an unrelated product, but they corrected it quickly and sent my plush grounding mat with express shipping. Everything was handled smoothly and professionally.I’ve now been using the plush grounding mat and have already been experiencing the benefits. Thank you to the team for turning a situation that didn’t start smoothly into such a positive experience. Excellent service and a great product!

Date of experience: Jan 21, 2026

Patti Guest

1 month ago

Delivery issues

I appreciated the prompt response and assistance from the Grooni team when you followed up on delivery issues with my order. I am looking forward to seeing the benefits of using your products!

Date of experience: Jan 20, 2026

Karla Guest

1 month ago

Their response was really helpful and…

Their response was really helpful and also it took no time to receive it.

Date of experience: Jan 20, 2026

Natalie Larsson Guest

1 month ago

I highly recommend GROONIEARTHING

I would like to start by saying that I truly love this product.I have been using my Groonie mat for a short time, and I can already feel a difference in my pain levels. I usually suffer from pain that lasts 24 hours a day. I have severe scoliosis, several herniated discs, and strong nighttime pain, which makes it very difficult for me to sleep. Since I started using the mat, I feel a noticeable improvement, especially in how my body feels overall.I would also like to share my experience with the company’s service. I had serious problems with the delivery company, and my order was delayed for a long time. I live in Spain. I was almost ready to cancel the order, but I really wanted the Groonie mat because I knew the product quality was very good.The Groonie team stayed in daily contact with me and supported me until I finally received my product. Even though the delivery was late, I did not experience this as negative because their service, care, and professionalism were outstanding. In the end, receiving such a great product was what mattered most.I highly recommend GROONIEARTHING – both for their excellent product quality and their amazing customer service.

Date of experience: Jan 19, 2026

A L Guest

1 month ago

replaced a lost package

replaced a lost package. Thanks guys!

Date of experience: Jan 15, 2026

Bryan Guest

1 month ago

Customer Service

My order was delayed due to stock. They upgraded my order in order to ship immediately.

Date of experience: Jan 14, 2026

verified customer Guest

2 months ago

amazingly good customer service

prompt, focused, helpful guidance that facilitated and enhanced my experience with the Grooni pemf mat

Date of experience: Jan 13, 2026

Kathryn King Guest

2 months ago

At first my mat was lost in the mail…

At first my mat was lost in the mail with UPS. Regina was very sweet and sent me a new one right away an it has arrived, and I love it!

Date of experience: Jan 12, 2026

Matt Guest

2 months ago

It's been two weeks and the product…

It's been two weeks and the product hasn't shipped, so no, I cannot review it other than the shipping times are extremely slow for something that is very expensive.