Review Time
First,I've never had such exceptional customer service. Any questions or concerns are answered within 24 hours or less. This company works with its customers so that everyone is satisfied. Second, I received my order promptly. I was not happy with the footwear I chose, but I happened to show them to my 90 year old mother, who loved them!! She thought they were extremely comfortable. In the end, I'm happy with this company and if mom wants another pair (different color or style), I feel confident that she would love them too.
Your product is not sized correctly. I got a 7.5 men's/9 women's. The shoe was too small; my toes were pushed right up against the front. When I asked how to return them for credit, I was told you would only return 30%, which was raised to 50% when I rebelled. My further resistance resulted in "send the shoes back for a refund"--if I provided a tracking number.
I was at first skeptical about buying these from Groundedfootwear, but they have a great return policy should I not be happy with my purchase. Fortunately, I did not need to return the shoes and have worn them almost every day - they feel like a comfortable pair of my favorite bedroom slippers. I intend to purchase a couple more pairs.
First of all the insides of the toes on the shoes were not comfortable at all. That was because the material insides of the toe areas was sticking out inside where the toes supposed to be. It was said these shoes were comfortable and that was a complete lie. If I am going to buy a shoe for the price of $100.00 or more they better be excellent or I will let my friends know not to waste their money on them. These shoes need a whole lot of improvement and being a veteran I expect to purchase and excellent product. This product does not fit in the category of excellence and not even average.
I have never bought shoes online before. I was wondering if the size was going to be correct. I was wondering if the quality would be as good as what I had heard. I got the shoes before the delivery date which was very nice. They fit perfectly. The quality is very good! Thanks!
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