grove-dean-insurance.co.uk

4.7
4.7 Based on 201 reviews

...

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Average Rating

4.7

/
5

201 Reviews

5 Star
85%
4 Star
6%
3 Star
3%
2 Star
2%
1 Star
4%

Filtered Reviews

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Review Time

Customer
All good so far

5
Date of experience: Mar 24, 2026
Eddie Webb
Competitive prices & great customer…

Competitive prices & great customer service

5
Date of experience: Mar 24, 2026
Peter  Brain
My combined Home and Contents insurance…

My combined Home and Contents insurance was substantially lower than last year for the same level of cover

5
Date of experience: Mar 24, 2026
customer
Nice and easy service

Nice and easy service

5
Date of experience: Mar 24, 2026
Allen  Stewart
I was happy to renew for 2026

I was happy to renew my motorcycle insurance again as I found Grove and Dean competitive with cover for breakdowns and legal cover compared to some other quotes.

5
Date of experience: Mar 24, 2026
Cambridge Customer
Excellent company.

Excellent company.

5
Date of experience: Mar 24, 2026
George
Significant price difference and communication delays

I am writing to share my experience with Grove & Dean (Performance Direct).There was a 5-day delay in receiving a quotation for "Business Use," during which their team repeatedly asked for information I had already provided in writing. Furthermore, they pushed for communication via phone rather than continuing the discussion in writing, which I found made the process less straightforward.When the quote was finally issued, it was for £993.44. I compared this with an alternative provider and secured the exact same level of cover (administered by the same firm, Brightside) directly with Churchill for £612.47. This represents a price difference of approximately 62%.This experience made me question the value offered and the transparency of the process. I have now exercised my right to cancel within the cooling-off period and have raised a formal complaint regarding the service quality and pricing. I would suggest considering other providers and comparing alternatives before committing.

1
Date of experience: Mar 24, 2026
The Bohemian
Great Insurance Company

Great company and so easy to deal with. Simple portal with all your documents and important information. Have been with them for years and continue to be a customer due to the great service. They always find the best deal for your vehicle insurance and have all the important features. Staff are excellent if you do break down and keep in touch with you which is invaluable for a female travelling alone. Can’t recommend them highly enough.

5
Date of experience: Mar 23, 2026
Charlie
The agent was very good and explained…

The agent was very good and explained every thing and so l had no questions l needed to ask and my insurance was issued there and then.

5
Date of experience: Mar 23, 2026
Chris Salt
Simple online renewal process

Simple online renewal process. Competitive price for classic car with low mileage use.

5
Date of experience: Mar 23, 2026

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