Review Time
The delivery from Spain to LA was quicker than I expected. The boots are high quality and fit perfectly. The support team contacted me right after I placed my order to confirm my size, which I adjusted based on their check. Overall, a fantastic experience!
It took almost 3 weeks for my order to arrive. The clothing was thin and low quality, not matching the website images. The logo printing was blurry. Customer service was slow to respond, and returns took another 3 weeks to process for a refund (minus courier fee). Based on this experience, I would not purchase from them again and would not recommend them to others.
Delivery from Spain to LA arrived sooner than anticipated. The quality of the boots is excellent and the fit is perfect. The customer service reached out after my order to ensure I had the correct size, which I adjusted thanks to their inquiry. An outstanding experience overall!
It has been nearly two months, and I still have not received my order. Communication is virtually nonexistent, and when they do respond, they ask me to file an insurance claim with a company I'm unfamiliar with, which raises suspicion. I feel misled.
I bought the Gothic Feathered Cape with Lace Trims and Velvet Roses for my daughter. This is a Christmas present, and I'm sure she will adore it! The garment is well-constructed yet comfortable for everyday wear. It arrived quickly and was well-packaged, even though it was snowing at the time of delivery.
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