harrison-liverpool.com

2.1
2.1 Based on 41 reviews

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Average Rating

2.1

/
5

41 Reviews

5 Star
20%
4 Star
9%
3 Star
0%
2 Star
0%
1 Star
70%

All Reviews

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Review Time

Lorraine Scott
Disappointing Experience with Sizing and Refund

I ordered two jackets in double XL, but when they arrived, one fit like a large and the other like an XL. I requested a refund, but was informed I needed to return them at my own shipping cost. After they receive the items, I would have to wait 30 days for my refund. I ended up donating the jackets. I would advise against ordering from this service, as I paid significantly more than similar items available elsewhere. Overall, a frustrating experience.

1
Date of experience: Jan 15, 2026
yerlymarmy
Regretting my purchase after seeing the reviews.

I really wish I had checked the reviews before placing my order. The jacket I received is poorly made, ill-fitting, and feels like a cheap dish rag! I strongly advise against purchasing anything from this overseas seller. I was able to get a 50% refund from the supplier, but I still consider the remaining loss a lesson learned. Again, do not buy from this company.

1
Date of experience: Dec 30, 2025
Madge Long
Impressive experience with a winter hoodie purchase

I came across an advert for a hoodie that caught my attention. After selecting the right colour and size, I eagerly awaited its arrival. It wasn't long before my beautiful winter hoodie arrived. It matched the description perfectly, had a great fit, was warm to wear, and was incredibly comfortable. The price was quite reasonable. I've been wearing it constantly, and it washes wonderfully. I will definitely return for another purchase and highly recommend them.

5
Date of experience: Dec 25, 2025
Kent P.
Stay Away

Stay away, the quality of the goods is disappointing for the price. Even after receiving a discount due to my complaint, I still felt the price was too high for what I got. Returning the package to China with tracking seemed like a loss, so I advise against purchasing from this seller.

1
Date of experience: Dec 14, 2025
Clint Howard
Frustrating Order Experience

I placed an order for a winter coat on 15/11/2025, and I still haven't received it. While tracking my order, I discovered that the company is actually based in China, not Liverpool. When I reached out to customer support, they informed me that it was out for delivery on 07/12/2025 and advised me to download a tracking app. However, the app provided conflicting information; although it indicated the item was out for delivery, further details showed that they were still waiting for its arrival. I'm concerned about what condition my parcel will be in when it finally arrives, especially after reading numerous negative reviews about this company.

1
Date of experience: Dec 13, 2025
Marta Smith
Perfect Gift Choice

There was an excellent selection of jackets available. It made for an ideal Christmas gift for a man who appreciates them. I gave it early so he could look sharp at all our holiday gatherings.

5
Date of experience: Dec 13, 2025
Lillian W.
Very Misleading Product Description

The coat was described as leather, but upon arrival, it was clearly not leather and looked cheap. This place is not worth your money. The shop appears fancy, but there were no size labels on the coat, just a tag from China. Honestly, you can find better quality elsewhere or from a more affordable site. This item was labeled as genuine leather, so please consider shopping around.

1
Date of experience: Dec 13, 2025
Misleading Claims

Misleading claims. If there were an option for zero stars, I would choose it. I ordered a 'genuine leather' jacket, but it turned out to be polyester from China. Do not purchase anything from this company; they misrepresent their products and should be ashamed. I plan to contact trading standards.

1
Date of experience: Dec 13, 2025
Brad C.
Not What I Expected

I ordered a winter coat on 15/11/2025, and as of today, it still hasn’t arrived. Tracking my order revealed that this company is actually based in China. When I contacted customer support, they said it was out for delivery on 07/12/2025 and advised me to download a tracking app. After doing so, I received conflicting information; while it said it was out for delivery, it also indicated that they were still waiting for it. I'm anxious about the condition of my parcel upon arrival, especially after reading so many negative reviews about this seller.

1
Date of experience: Dec 13, 2025
Leslie Foster
Avoid at All Costs

Avoid at all costs; my husband is struggling to secure his guaranteed refund. After sending it back, the refund has dropped to 60% for a jacket that’s a complete scam. I'm hoping to get my money back through the bank, but I'm uncertain how that will pan out. This seller, based in China, produces subpar items at inflated prices. A jacket priced over £60 is supposedly worth £200+, and I doubt it would even sell in a charity shop!

1
Date of experience: Dec 12, 2025

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