Review Time
I ordered a tartan foot warmer (for my mum) that I’d seen in an article in the Daily Mail.It transpired that heat-treats had no prior warning of the article and as a consequence couldn’t meet demand.That said their after sales couldn’t be faulted.I received an apologetic email from Janine explaining the situation and offering alternatives which I was pleased to accept.Janine showed how it is possible to avert a lost sale and keep a customer.Well done.
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Think Cosy - Think Heat Treats!
We're a small independent family run business here to provide you with all things snuggly. We do our very best to give you a personal service & are always here to help in any way we can.
