helixsleep.com

4.4
4.4 Based on 92 reviews

At Helix, we know that no two sleepers are the same—and that’s exactly why we design our mattresses to celebrate your unique needs. Each Helix Mattress is engineered with personalized support to align your spine based on your body type and sleep style. T...

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Average Rating

4.4

/
5

92 Reviews

5 Star
72%
4 Star
13%
3 Star
4%
2 Star
3%
1 Star
8%

All Reviews

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Review Time

Aaron Silcox
Will I be canceling my entire order?

My ability to provide a review expires tonight at midnight, so I had to go ahead and send a 1 star review as I have not received my white glove delivery service yet and in fact have been unable to reach the local Ryder hub in Morristown to even schedule delivery.

1
Date of experience: Sep 24, 2025
Christine Leslie
The delivery guys had never delivered a…

The delivery guys had never delivered a Helix Elite Mattress in 2 boxes and had difficulty understanding that the Helix Elite includes the base mattress and a topper both in their own packaging and boxes.

3
Date of experience: Sep 24, 2025
Buck
Great beds and base

Great beds and base. Could do without the pillow

5
Date of experience: Sep 23, 2025
Sara Turner
The ordering process with our helix…

The ordering process with our helix mattress was fine and the timelines clearly stated on their website for delivery and White glove service are in accurate. We are now at 21 business days until we will receive our mattress. So we paid for a service that isn’t actually white glove. I cannot speak for the mattress itself because it still hasn’t arrived.

2
Date of experience: Sep 22, 2025
A. Johansen
From ordering the mattress online to…

From ordering the mattress online to in-home delivery, the process was quick and seamless 

5
Date of experience: Sep 13, 2025
T Shoo
Happy overall!

Great product - even better delivery service! Bought 4 mattresses so white glove was well worth!

5
Date of experience: Sep 06, 2025
Robert
The sales team is easy to work with.

The sales team is easy to work with.

5
Date of experience: Sep 05, 2025
Tessa
The mattress is so comfortable!

The mattress is so comfortable! I love the adjustable! I love the 0% financing. The delivery was great and the gentlemen set up my bed in a timely matter and removed my old bed without issue.

5
Date of experience: Sep 05, 2025
CircleOfHapiness
Trust the quiz!

Helix Sleep got out mattress spot on! We did the quiz, and went with the Midnight Luxe that was recommended. It’s been about a month, and I’m sleeping like a baby!

5
Date of experience: Jul 24, 2025
caraboy
Short and quick

4
Date of experience: Jul 19, 2025

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Business Details

  • At Helix, we know that no two sleepers are the same—and that’s exactly why we design our mattresses to celebrate your unique needs.

    Each Helix Mattress is engineered with personalized support to align your spine based on your body type and sleep style. The result? Less pain, deeper sleep, and more energized mornings.

    Finding your perfect fit is easy with our Helix Sleep Quiz, designed to match you with the mattress made just for you. Plus, enjoy free shipping and a 100-night, risk-free sleep trial—because great sleep should come with zero worries.

    Helix is here to make your nights (and days) more comfortable with thoughtfully designed products tailored just for you.

    With Helix, better sleep starts now.See more

  • email help@helixsleep.com
  • call 8317775976
  • language https://helixsleep.com

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