Review Time
Pickup was on time. Professional driver. Transport was lovely and clean. Fantastic experience! Many thanks to Patrycja. Communication before we left 🇬🇧 and whilst we were in Poland. Well done! Patrick was polite and informative. The Aushwitz guide was knowledgeable and spoke excellent English. I recommend this tour! We will be visiting again!
We thoroughly enjoyed our trip to auschwitz. Organisation was spot on. We had a lovely driver who also did did our tour guide. His knowledge of the history was non the less brilliant. We felt safe with his driving. Would highly recommend your company and if I was asked who to book with, you'd come top. The communication before the tour was also great, through WhatsApp
We thoroughly enjoyed our trip to auschwitz. Organisation was spot on. We had a lovely driver who also did did our tour guide. His knowledge of the history was non the less brilliant. We felt safe with his driving. Would highly recommend your company and if I was asked who to book with, you'd come top. The communication before the tour was also great, through WhatsApp
Booked Auswitch through HelloCracow as it was recommended by a friend who used them. I cannot fault them in anyway at all - great communication throughout. I was worried that it would be an early start, but thankfully the pick up wasn't until 11am which suited me and my wife. The driver and the person that checked you all in (can't remember names) were very friendly and gave us all the information we needed before the tour. Because of this we also Booked the river cruise through them (cheaper than booking direct) and can't fault them for this either...even if it was knly 45 mins long. Overall great experience and would definitely recommend to friends and family.
The tour was very well organized. The English-speaking guide in Auschwitz (Helenka?) was particularly professional and had a wealth of knowledge, which she conveyed in a very impressive and sensitive manner in excellent English. We booked at short notice the day before. We brought a picnic with us, which we could leave on the bus and eat during the break.
Excellent company for booking guided tours with pick up also from hotel and back! They keep you updated with pick up times and you are not waiting around. Staff are also friendly and give you the correct instructions on meeting points so you are not confused. The guided tour was amazing great facts about the history of auschwitz. Would use this company again for other tours. Thank you!! 👍🏻
We used Hello Cracow for our trips to Auschwitz and the Salt Mines 23rd & 24th February 2026. We highly recommend this tour operator. The drivers Bogdan & Marcin were very prompt & courteous and Patrycja kept us constantly updated on times & arrangements via WhatsApp.Thank you Hello Cracow. Both of our tours ran very smooth & were an enjoyable experience. We look forward to using you again if we returnto Krakow. Alison & Mark
I cannot rate hello Cracow highly enough! Fantastic communication from enquiry to booking to trips. Value for money and lovely friendly drivers who added to the experience. Thank you so much we’ll be back in Krakow and we’ll definitely use your fantastic service again - thank you Anne Marie x
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Looking for unforgettable Krakow tours led by real locals? We're here to show you the city beyond the obvious.
We’re a small, passionate travel agency based in Krakow, and for years we've been helping travelers from around the world explore this incredible city and its surroundings. Whether you're visiting for a day or a week, we offer guided tours in Krakow, day trips from Krakow, and cultural experiences that connect you with the heart of the region.
We specialize in local, authentic, and sustainable tourism. From historical landmarks to hidden corners, we help you experience Krakow the way locals know and love it.
Why Choose Us?
🧭 Local Knowledge:
We're not just guides — we're Krakow locals who know the city inside out. From iconic sights like Wawel Castle and the Main Market Square to the backstreets of Kazimierz, we’ll take you beyond the typical tourist route.
🌿 Eco-Friendly & Responsible:
We care about how we travel. That’s why we work only with trusted, eco-friendly tour providers who support local communities, care about the environment, and help us promote sustainable travel in Krakow.
✨ Personalized Experiences:
Every traveler is different — and so are our tours. Whether you prefer a small group experience (up to 30 people), a more intimate setting, or a private tour tailored just for you, we’ve got flexible options to match your style. We focus on quality, not crowds — so every tour feels personal, engaging, and relaxed.
🤝 Small Team, Big Passion:
We’re a local company that truly loves Krakow — and we love sharing it with others. With us, you’re not just another tourist. You’re our guest.
Our mission is to provide meaningful, locally rooted, and authentic Krakow experiences for travelers from around the world.
We believe travel should be more than just ticking off sights — it should be about connection. Connection to places, people, and stories.
We want our tours to leave you with not just great photos, but lasting memories, a better understanding of Krakow, and a sense that you’ve truly experienced something real.
Whether you're into history, food, culture, or nature — we’ll help you experience the best of Krakow and southern Poland with tours that are fun, thoughtful, and never rushed. Join us for a journey that goes beyond sightseeing.
Explore Krakow Like a Local with HelloCracow!See more
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