henrys.com

2.1
2.1 Based on 40 reviews

Henry's - Canada’s digital camera centre. Shop on-line for new, used and demo photo, video and digital cameras. Located across Ontario - Ancaster, Barrie, Brampton, Brantford, Cambridge, Toronto, Kanata, Kingston, London, Mississauga, Nepean, Newmarket, O...

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Average Rating

2.1

/
5

40 Reviews

5 Star
20%
4 Star
5%
3 Star
0%
2 Star
10%
1 Star
66%

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12red1272
Just bought a used Canon 1D X from the…

Just bought a used Canon 1D X from the Ottawa store rated a 9, it should have been a 10, the camera looks brand new, right out of the box.And the price was just perfect.Looking forward to purchasing more products from there.

5
Date of experience: Jan 21, 2025
SL7
Great Service and assistance

Recently went to Henry's Oakville, to get some new photos developed for Xmas Gifts. The photographer had sent me a file of 20 pics that I needed to review and select for developing. Anil took the time to assist me to download all the pics on a Memory stick which made it much easier to access the photos that I wanted to develop. I was also helped by Eric when i encountered some challenges using the Print machine. In the end, all the pics were developed to my satisfaction. Thanks to Eric and Anil, the new pics were well received by the recipients.

5
Date of experience: Dec 24, 2024
Maverick C.
I made a purchase of over $2900 from…

I made a purchase of over $2900 from Henry's missisuaga around 2 or may be 3 months back. I believe while selling expensive items atleast they should have courtesy to check the accessories which they give along. They gave me a tripod which is absolutely crap. It takes ages to balance it. Highly disappointed with the sales person and his working style.

1
Date of experience: Dec 13, 2024
PF67
Cheers for Stephanie at the Scarborough Henry’s

I went to the Scarborough store to develop some travel photos. I couldn’t be happier with the whole experience! Stephanie was cheerfully helpful and kind. I will look forward to seeing her again whenever I need equipment or advice. She is the kind of employee that make visiting Henry’s such a pleasure. What a superstar!

5
Date of experience: Oct 24, 2024
Adam Adams
Scam

I bought a used camera on the website; paid for it and everything. Only to be contacted a few days later saying the product was unavailable, most likely it has already been sold to someone else. Terrible experience.

1
Date of experience: Oct 18, 2024
Kristy Baker
Great service in spite of no sales!

I had a problem with a memory card and an old camera. Nicholas at the Limeridge store spent at least half an hour walking me through the steps needed to put things right. He was knowledgeable and patient, and Henry's made not a dime out of the transaction. That is wonderful service, and I would go back there like a shot, specially if Nicholas is there! Thanks, Henry's.

5
Date of experience: Sep 13, 2024
Inflated prices

The staff were not knowledgeable about their products, Godox lights to be exact. They also charged almost double what their competitor charges for a softbox just because it is out of stock at the moment, and they won't price match. They are taking advantage of their customers who need the product now, and have to pay the inflated price.

2
Date of experience: Aug 20, 2024
Shepherd Kelly
Henry's has just lost a loyal customer…

Henry's has just lost a loyal customer and I will no longer do business with them. They refused my 24-70 F/2.8 lens just because a few specks of dust inside the lens and only offered me $250 for my 50 mm, 85 mm and 55-200 mm lens. I am better off keeping them up on Facebook Marketplace. Don't do business or buy/sell your camera gear with Henry's Camera. They will rip you off!! Buy new gear on Amazon and sell your used gear on Facebook Marketplace to get a fair & decent amount.

1
Date of experience: Jul 12, 2024
Xevok_Qc
I have used Henry's many timeExperience at Henry'ss over the…

I have used Henry's many times over the years. Recently, Laura at the Burlington, Ontario, store was extremely helpful with several of my purchases and request for assistance. Knew her stuff and checked if she was uncertain. Highly recommend this store and thank you again to Laura.

5
Date of experience: Feb 20, 2024
GatohConBotah39
Website does not display their stock accurately to trap customers into making an order

Website said a camera was in stock, I ordered it. Shortly after I ordered it, I contacted customer service, and they told me that it was not in stock and they were waiting on the manufacturer because of delays. It was only after I placed my order they changed the website to “out of stock - order now for earliest delivery.” I only placed an order because the website said they had them in stock. It’s been weeks and I have no camera, still waiting.

1
Date of experience: Jan 30, 2024

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Business Details

  • Henry's - Canadas digital camera centre. Shop on-line for new, used and demo photo, video and digital cameras. Located across Ontario - Ancaster, Barrie, Brampton, Brantford, Cambridge, Toronto, Kanata, Kingston, London, Mississauga, Nepean, Newmarket, Oakville, Orleans, Oshawa, Ottawa, Pickering, Scarborough, St. Catharines, Sudbury, Thornhill, Vaughan, Waterloo, WindsorSee more

  • language https://www.henrys.com

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