heravislondon.com

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1 Based on 11 reviews

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11 Reviews

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CrazyPowa59
Terrible experience with my order

I ordered a dress nearly a month ago, and it still hasn't arrived. I requested a refund two weeks back, and they claimed to have processed it, but I have received neither the refund nor the dress. Complete scammers! Avoid purchasing anything from them.

1
Date of experience: Jan 22, 2026
Franklin Johnson
STEER CLEAR OF THIS SCAM!

STEER CLEAR OF THIS SCAM! I purchased a jacket but realized it was a mistake after checking reviews! Four weeks have gone by, and I still haven't received the jacket. I contacted the service, and they kept assuring me it would arrive. Eventually, I requested to cancel my order, and they promised a refund. Now, another month has passed, and I still have not received my refund!

1
Date of experience: Jan 02, 2026
ByAmaZz
Two pairs of shoes ordered, nothing received

I ordered two pairs of shoes on November 29 and 30, but nothing has arrived yet. The customer service is unhelpful. I spent nearly £100 and feel like I've lost my money. This seems like a fraudulent company.

1
Date of experience: Dec 18, 2025
Narcissa Morgan
STEER CLEAR

Terrible experience! The item was excessively large with odd proportions. When I tried to return it, I discovered the company is actually located in Shanghai, not London as advertised. Returning the item would cost £21, while I only paid £30 for it! Such a waste of time. I’m frustrated I didn’t check reviews before placing my order.

1
Date of experience: Dec 15, 2025
Joanne Reed
Avoid this service

I purchased what was advertised as a vintage Autumn jacket made of mole skin and leather. It took weeks to arrive, and when it finally did, I was deeply disappointed—it was made of flimsy, plastic-like material, completely opposite to what was promoted. Now, they aren’t replying to my emails regarding a return and refund.

1
Date of experience: Nov 29, 2025
Micah Anderson
DO NOT PURCHASE, SCAM ALERT!

DO NOT PURCHASE, SCAM ALERT! I bought a jacket but realized it was a mistake after reading reviews! It's been four weeks and still no jacket. I reached out to the company, and they kept saying it would arrive. Finally, I requested to cancel my order, and they assured me of a refund. Now, another month has passed, and I still haven't seen my refund!

1
Date of experience: Nov 25, 2025
Hero Anderson
Still waiting for my mid-November order

I ordered in mid-November and have yet to receive my item! The customer service is dreadful! I cannot recommend this service—don’t throw your money away! The website also falsely claims they are based in London. I regret not researching more before making my purchase!

1
Date of experience: Nov 17, 2025
Fraudulent website with no communication

I ordered shoes with a promised 2-3 day 'express' dispatch time. No shoes have arrived, and after sending two emails to cancel my order and request a refund, I have received no response. The app I used for the purchase still shows the order as being prepared. It has been 14 days now. This is a scam. DO NOT USE!

1
Date of experience: Nov 17, 2025
Angel Clark
Very low-quality boots

The boots I received were of very poor quality. I will not shop online again.

1
Date of experience: Nov 10, 2025
Nadine Parker
Items not as described

The items were not as advertised. There are fake reviews on the website. I ordered a leather coat that took a while to arrive, and when it did, it was clearly not leather but plastic! It was marketed as 'crafted from premium leather'—complete nonsense. The quality is very poor. If you want to return it, they only offer a 30% refund due to a restocking fee, and you have to cover the postage. You can keep the product, but the refund will still be just 30%. Avoid this service.

1
Date of experience: Nov 07, 2025

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