hiesscheme.org.uk

4.9
4.9 Based on 201 reviews

A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on th...

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Average Rating

4.9

/
5

201 Reviews

5 Star
94%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
0%

Filtered Reviews

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Review Time

steven cox
The team were very polite and efficient…

The team were very polite and efficient at their job, explained everything to me. Left the site clean and tidy, very happy with the savings as well 😁

5
Date of experience: Jan 13, 2026
Richard Hardman
Quick and easy

Quick and easy, would recommend

5
Date of experience: Jan 09, 2026
CrissyB
Good recognised insurance backed scheme

Good insurance backed scheme

5
Date of experience: Jan 09, 2026
Mr John Paterson
Absolutely delighted with my solar…

Absolutely delighted with my solar panels installation from start to finish and the ongoing customer service, no issues

5
Date of experience: Jan 08, 2026
ANDREW WILSON
Heat pump installation

We had 2 pumps at different properties fitted and the service recieved has been excellent from every member of the improveasy team

5
Date of experience: Jan 08, 2026
Nick H
Reassurance

Concise understandable documentation. Provides excellent reassurance for my solar installation.

5
Date of experience: Jan 08, 2026
Mr Jerry Coyne
Professional

Simply easy for start to finish. i wouldnt recommend any other

5
Date of experience: Jan 07, 2026
No problems at all

We were having a battery system installed. It was all so straightforward. The engineer arrived as expected. He was friendly and professional. He explained everything so we could understand. The whole installation with paperwork, etc, all completed inside two hours. And it all works beautifully. No problems at all.

5
Date of experience: Jan 06, 2026
Mazza Benton
Excellent company

Excellent from start to finish. Explained everything clearly. Answers my questions. Installation was smooth

5
Date of experience: Jan 06, 2026
John Lucas
The team were cheerful and hard working…

The team were cheerful and hard working the whole time they were here, even though it was a poor weather day. They completed the installation in about 3 hours and then explained every thing.I find it difficult to down grade from 5

5
Date of experience: Jan 05, 2026

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Business Details

  • A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.

  • email info@hiesscheme.org.uk
  • language https://www.hiesscheme.org.uk/

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