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hiesscheme.org.uk

hiesscheme.org.uk

4.9
4.9 Based on 201 reviews

A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on th...

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Average Rating

4.9

/
5

201 Reviews

5 Star
94%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
0%
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Review Time

Barrie Madsen
Excellent Service…

Process was very good and did not require intervention from myself. Communication was excellent,received certificates very quickly and als guarantees for peace of mind.

5
Date of experience: Dec 11, 2025
Peter
Very knowledgeable sales person

Sales person was very knowledgeable. Time scale for installation was very good and accurate. Like the insurance backed guarantee. Very pleased with the installation. Would recommend this company to others

5
Date of experience: Dec 10, 2025
John Warburton
I can strongly recommend the services…

I can strongly recommend the services given by HIES. Superb!

5
Date of experience: Dec 08, 2025
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Claire Asher
Easy to understand processes and…

Easy to understand processes and requests sent via email. Really supportive and checked service provided throughout. Thank you.

5
Date of experience: Dec 08, 2025
Kerry
Great peace of mind

Never had to use the insurance or dispute resolution but it was great peace of mind knowing it was there should we need it as this was a big investment for us.

5
Date of experience: Dec 08, 2025
Philip M George
HIES vetted our installer

HIES vetted our installerHIES protected our depositHIES insured our installer's guaranteeHIES provided free customer supportHIES provided a dispute resolution if required.

5
Date of experience: Dec 07, 2025
Peter Williams
Excellent survey to the install all…

Excellent survey to the install all good.heat pump has its first service done by octopus energy.Everything covered

5
Date of experience: Dec 06, 2025
Raymond Revell
Number 1 Solar

Solar panels and battery backup ordered via Council scheme. All very smooth from start to finish. No hassle. As long as the sun shines we are very happy, not so on cloudy dull days. A very good outcome.

5
Date of experience: Dec 06, 2025
Latifa
Very very good project

Fantastic work

5
Date of experience: Dec 06, 2025
paul harte
Very good and professional installation…

Very good and professional installation . Happy with the resultant savings they promised.

5
Date of experience: Dec 05, 2025
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Business Details

  • A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.

  • email info@hiesscheme.org.uk
  • language https://www.hiesscheme.org.uk/

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