hiesscheme.org.uk

4.9
4.9 Based on 201 reviews

A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on th...

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Average Rating

4.9

/
5

201 Reviews

5 Star
94%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
0%

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Review Time

Michael Hartley
Timely Support

Provided timely insurance and support and responded in a timely manner via email in terms of progress.

5
Date of experience: Mar 17, 2026
Superb Experience with Spectra Solar

If you want a solar system at your property make sure you contact Spectra Solar - superb from start to finish in every aspect of our project. Showroom opened between Xmas & New Year to accommodate our travel plans - designed a system that provided the kw required for our use and not, like other company's, to suit their own bank balance - I was amazed with the technical expertise of Michael & Jonathon the owners, taking their time to explain all my questions. The installation team (on the roof Bret & his son Brooke plus of course the electrician Liam) were fantastic - on time / polite / professional / clean and a pleasure to have at our property. The system is now in operation and performing exactly how we were told it would. An absolute superb experience from start to finish

5
Date of experience: Mar 16, 2026
Peter
Knowledgeable and efficient…

Knowledgeable and efficient installation engineers.

4
Date of experience: Mar 15, 2026
hamish lamb
Just gave us complete confidence in our…

Just gave us complete confidence in our installer as theres a lot of cowboy companies out there, so we felt safe knowing HIES had vetted them, also knowing we were insured

5
Date of experience: Mar 14, 2026
Mrs Matthews
Fully satisfied

I was fully satisfied from start to finish. The salesperson was very informative and the installation went very smoothly. I would definitely recommend this Company.

5
Date of experience: Mar 12, 2026
Elisabeth Cosslett
A very good company who keeps us…

A very good company who keeps us informed every step of the way. The installers were excellent and made no mess. The air source heat pump is quiet & efficient. We are toasty warm.

5
Date of experience: Mar 11, 2026
Linda Hallford
First class job!!!

Every stage of the project that was expected to be done was exactly on time. And went like clockwork. Materials that was used are of a high quality. Workers just new what they were doing and made such a great job.Could not fault the anything, and we are delighted with the results.Well done!

5
Date of experience: Mar 10, 2026
Philip Davies
Solar panels and a Tesla 3 battery

I had solar panels and a Tesla 3 storage battery lfitted by Octopus Energy and the whole purchase and installation went so smoothly and easy. The installation team were excellent keeping us up to date with the installation progress. The installation took two days and the team were very tidy.

5
Date of experience: Mar 10, 2026
Cecile B
Great team

Great team, very happy with their install. John was very good, explain well, quote was accurate from the start. Discussed several options together. Result is outstanding

5
Date of experience: Mar 09, 2026
Rupert Rees
All staff were very polite and went…

All staff were very polite and went above our expectations in ensuring that there was very little damage to existing flooring. They made sure that their equipment was stored tidily throughout the fitting and ensured that we were happy with their installation and positioning of radiators, etc.

4
Date of experience: Mar 09, 2026

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Business Details

  • A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.

  • email info@hiesscheme.org.uk
  • language https://www.hiesscheme.org.uk/

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