hilo.com

3.6
3.6 Based on 1.2K reviews

Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed. Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights f...

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Average Rating

3.6

/
5

1.2K Reviews

5 Star
43%
4 Star
17%
3 Star
14%
2 Star
7%
1 Star
19%

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Review Time

The strap is too small

The strap is too small and needs to be better quality as my skin is reacting to the plastic strap ,otherwise the product is OK, sometimes didn't get readings when the item went below 70% battery level .

3
Date of experience: Jan 30, 2025
Olivia Brown
Great product but takes a bit of patience

Overall good experience. I bought the Aktiia bracelet as I had been loaned one last year by my cardiologist. That experience did make me aware that there are a number of technical issues with these devices, even when set up by the professionals. I decided to purchase the device this year as I have persistent blood pressure issues and to have the constant monitoring is very helpful and should enable you to forget about the issue. It's definitely preferable to using the normal cuff twice a day. It should take the stress out of monitoring your blood pressure. Once you know how to set up and initialise it's a great device.neat and easy to use. I haven't quite discovered why it consistently measures every two hours and then misses readings for none of the reasons given in the FAQs

4
Date of experience: Jan 29, 2025
Danna Brooks
Very low readings compared to Omron monitor

Worn the bracelet for a month. This one I bought, the first was administered by a cardiologist. The readings were very low compared to a standard omron bp monitor. My wife also tried and has documented high blood pressure and all the readings were very low in sub 120 / 80, when she is grade 1 140/90 so completely inaccurate. Sadly past 30 return period otherwise I would ask for replacement so have to write review instead. Very concerning as bracelet advised by cardiologist prior to bp meds could be telling me i / my wife am okay when clearly not. Carried out the initialisation correctly on first use and when prompted so not the issue.

2
Date of experience: Jan 28, 2025
Carson Johnson
Great!

Great! Easy to use. I like how the data is presented. With the first initialisation I didn’t have great positioning but with the re-initialisation I did this prior to coffee or food and after sitting in an appropriate position for 5 min. I believe that the values with the cuff and the band reflect my bps.

5
Date of experience: Jan 28, 2025
Madge L.
Very prompt and responsive customer…

Very prompt and responsive customer service. It turned out that it was my own error but they still said to contact them if any further questions.

5
Date of experience: Jan 27, 2025
Magnolia S.
Absolutely superb product

Absolutely superb product. Very accurate and excellent for trend analysis. Really helps me as my BP shoots up in the morning and steadily drops during the day so overall average is fine. Previous am and pm checks didn't reveal that.

5
Date of experience: Jan 27, 2025
Blair Clark
Way off on Systolic compared to cuffs

The BP monitor is significantly off on my systolic rate compared to cuff (omron and doctor). 15-20 points higher, making it difficult to want to use as the readings don't appear accurate. There is consistency in the trends which is helpful but ive stopped wearing it for now as I don't want to see inaccurate and high readings all the time.

3
Date of experience: Jan 27, 2025
Israel Anderson
Not sure the readings are accurate

Not sure the readings are accurate

3
Date of experience: Jan 27, 2025
Kelvin Lewis
Difficult to contact customer services

Difficult to contact customer services. Do not like web only contact. Difference in readings from cuff to bracelet significant even after initialisation.Excellent concept which could be made more customer friendly. Web service great for reducing company costs but customer wastes time trawling through possiblr=e solutions to problems

2
Date of experience: Jan 27, 2025
Jay75533
It’s a waste of money

It’s a waste of money. I’m not sure how the blood pressure readings are generated—they seem completely random. Since purchasing it, the device has consistently shown high blood pressure readings. Concerned, I visited my GP, who recommended a 24-hour blood pressure monitor. To my surprise, the readings from the professional monitor showed normal blood pressure levels. I wouldn’t recommend this product.

1
Date of experience: Jan 26, 2025

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Business Details

  • Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.

    Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more

  • email https://support.aktiia.com/en/support/home
  • language https://hilo.com

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