hims.com

3.1
3.1 Based on 261 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.1

/
5

261 Reviews

5 Star
31%
4 Star
11%
3 Star
16%
2 Star
11%
1 Star
30%

Filtered Reviews

Filter Reviews

Review Time

Matthew Hollis
Original Apostrophe diagnoses ignored

Original Apostrophe diagnoses ignored. New meds not effective New refills delivered without notification

2
Date of experience: Nov 13, 2025
Ryan Varjas
Overall Fine. Cancel Future Orders Before Charged.

The ordering process is extremely easy and you can get whatever you want without any embarrassment at the doctors office. The reoccurring subscriptions is the problem. I was notified of a refill being placed and immediatley contacted Hims to cancel it. I received a response late in the day that "the order is processing, they cannot cancel". Why? There was no tracking number for it yet. "Sorry". To add to this, my CC provider put my card on hold due to a missed payment Hims tried charging and getting denied for the refill every other day. My CC provider now thinks I am attempting to spend $300+ multiple times with an over due card.Basically, the subscription is like any other and will get you if you forget have it, and when you finally find a way to chat with customer service, they're not helpful. If you do use them, get your script and cancel future orders immediately. *Hims did reach out to me for details on 11/15 and I have not heard back as of 11/23.

2
Date of experience: Nov 13, 2025
Steven
I haven't seen a change in anything

I haven't seen a change in anything. The hair loss or the ED medicine. It seems I've wasted money on your product!

1
Date of experience: Nov 12, 2025
David Baise
I still have no idea who or what the…

I still have no idea who or what the company actually is. Obtaining the prescription has been easy enough. Frustrating that there is no direct contact with real human beings. My doctor recommended HIMS so I contacted the company.

3
Date of experience: Nov 12, 2025
Tarmac guy
I am not getting much out of the…

I am not getting much out of the compounded glp1 drug. Very little affect as noted by the snails pace of weight loss. Junk drugs i guess.

3
Date of experience: Nov 12, 2025
Pamela Spring
NOT a happy camper!

The response time with messages is good. However, I came home from vacation on Nov. 11th, and left my second and only vial in FL. It was absolutely ridiculous that my order, which was set to renew on Nov. 18th, couldn’t be processed early. I just received a FedEx notice that I would receive it on Nov. 29th, so I’ve missed 3 injections. This is NOT good customer care, and based on this alone, if I need to renew after the 6 mos. I’ve paid for, I will go elsewhere, probably Ro, which I know is your biggest competitor!

3
Date of experience: Nov 12, 2025
ronald kirkbride II
I would give them a zero but you can’t

I would give them a zero but you can’t - went there for a little help - I’ve had a vasectomy and I’m in my 50’s and needed a little pick me up from time to time - I was talked into getting a combo with hair loss treatment - I’ve been issued cialis before with zero side effects and was too embarrassed to go back to my pcp for a checkup to get a refill. So with HIMS their RX with the Ed and hair combo gave me the worst side effects - head ache / sever back pain / leg pain / heart burn. When I asked the care team if these effects would go away they never answered and cancelled my subscription. So I’m out $150 with zero possibility of a refund. My advice is go to your PCP and skip this crap

1
Date of experience: Nov 12, 2025
Ricky Ford
Descriptive instructions to conducting…

Descriptive instructions to conducting the test

5
Date of experience: Nov 11, 2025
Alan Gough
Vomiting, nausea is a disgusting consistent side effect.Not just once in a while, almost always

Use this product for the last forty five days as a test.The most disgusting experience i've ever had in my life.Big pharma don't love you boys almost every time I tried this product.I had an upset stomach and even more often.I would puke my guts even on the.Regular low dosage, a disgusting product.You guys are profit before people and should be ashamed of yourself.Check out some of the newer products out there.I've had to because this stuff sucks

1
Date of experience: Nov 11, 2025
Adam Reynolds
The pills are working great

The pills are working great I don’t have any issues just great results

5
Date of experience: Nov 11, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More