hirschs.co.za

4.1
4.1 Based on 60 reviews

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Average Rating

4.1

/
5

60 Reviews

5 Star
70%
4 Star
8%
3 Star
0%
2 Star
2%
1 Star
20%

Filtered Reviews

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Review Time

Medea B.
I ordered a microwave online.i was…

I ordered a microwave online.i was called 8am to tell me the delivery was coming.5pm was still waiting I called the manager at Hyde park warehouse, he had no clue where the delivery truck was broken and one truck was being used for all the orders. The driver was not answering and head office in Durban was not helpful.the order was delivered at.19h00.i am so disappointed invoice 32067917

1
Date of experience: Jun 30, 2025
Alice Brock
Excellent service kerry.

5
Date of experience: Jun 13, 2025
Moe W.
Hirshs montana branch sold R17K faulty TV refused to take it back

Hirshs montana branchDate 19MayBought a new LG QNED86 65inch tv price R17k ,is faulty, less then 2 hours of buying the tv , they refused to let me let me take it back to store ,stating they want to bring a technician tomorrow.I want my refund ,can’t spend R17k for faulty TV and get a bad after service .My details Puseletso Maraba 0732820258

1
Date of experience: May 19, 2025
CleferARG90
Great customer service

The great customer service I always get from Tshepo Defy ambersoder at waterfall is exceptional even if I didn't come for defy products he is always willing to help. Thank u Tshepo u doing a great job there at Hirsch.

5
Date of experience: May 14, 2025
Ashton Brooks
Excellent customer service from the…

Excellent customer service from the verimark ambassador Kirsten Jooste in Hirschs Hyde park store

5
Date of experience: May 08, 2025
Mehitable Anderson
I received great service from Anitha at…

I received great service from Anitha at Hirsch’s waterfall ,will be coming back soon

5
Date of experience: May 08, 2025
Anna W.
After Sales Service Bad

I purchased my Bosch dishwasher online in December 2024 and we were very impressed with the product. Now It shows E-19 and does not want to reset. I contacted Hirsch and eventually got through to service 2 days later and was told i need to complete a form which after a week I still didn’t receive via email. I followed up multiple times and everytime it starts from the beginning and they have no idea what happened before. There is no direct way to contact the Service dept.

1
Date of experience: May 05, 2025
Kristen Cooper
Meeting a friendly sales person named laaiqah

I went to the store by gateway and was looking for a vacuum and the sales lady was absolutely amazing.If I'm not making a mist a mistake her name is laaiqah she helped me all the way through and was absolutely friendly. She even took my number to send me specials. I think hirschs need more sales person like her that's what we customers want.

5
Date of experience: May 03, 2025
Israel Barnes
We're happy 😊 with the service from Vuyo

We're happy 😊 with the service that we received from Vuyo. He gave my wife a good service while I was busy with my daughter, the fridge we brought was delivered the next day and in a good condition. Thank you 👍 Vuyo

4
Date of experience: Apr 24, 2025
Jemma H.
Love shopping at hirsch’s Springfield

Love shopping at hirsch’s Springfield, my salesman name is skhumbuzo, what a great guy! If you need satisfaction as a customer go to Springfield

5
Date of experience: Apr 05, 2025

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