hobbybrix.com

3.8
3.8 Based on 20 reviews

...

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Average Rating

3.8

/
5

20 Reviews

5 Star
60%
4 Star
16%
3 Star
4%
2 Star
0%
1 Star
20%

Filtered Reviews

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Review Time

Julibar58
Imani made my experience wonderful

Imani made my experience wonderful by promptly addressing my needs. Employees like Imani who take initiative are rare. Thank you!

5
Date of experience: Dec 22, 2025
Aristote
Mistakenly signed up, but got help

I mistakenly signed up for something I didn’t intend to. I had to contact them multiple times, and just received an email stating they will refund me after I write a review. It’s now with the support team. I hope to avoid any further charges.

4
Date of experience: Dec 22, 2025
Karen Cooper
Quick response and resolved my issues

Quick response time. I requested to cancel my subscription, and they did. They also processed a full refund due to my situation. I will update my review once the refund is received.

4
Date of experience: Dec 22, 2025
My account has been charged

My account has been charged.

1
Date of experience: Dec 22, 2025
AK30
Excellent customer support

Excellent customer support.

5
Date of experience: Dec 22, 2025
Karrie
Confused about the double charge

I’m confused about why my money was charged twice.

1
Date of experience: Dec 22, 2025
Anna Baker
I need my $60 refund

I need my $60 refund to my card. I'm moving for the holidays and can't afford to lose that amount.

1
Date of experience: Dec 22, 2025
Yolanda Jenkins
I wrote in to this company because of…I rate them a 5

I wrote in to this company because of didnt understand process of a purpose so I choose not to further these transactions. And this company escalation department.took care of this matter immediately that I never wanted there service. And transactions process is approved easily thru customer service with their prompt response to contacting themThank you

5
Date of experience: Dec 22, 2025
Janae
I actually had a mix up with the…

I actually had a mix up with the company and the customer service department was great and understanding and helped me fix the problem in a timely fashion.

5
Date of experience: Dec 22, 2025
Ladytee
Had to come back and change to one star…

Had to come back and change to one star because even though I was told I would receive a full refund I have not received it and it has been more than 48 hours

1
Date of experience: Dec 22, 2025

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