Review Time
Disappointing Service – Unresponsive Customer Support & Unprofessional TechniciansI had a terrible experience with HomeTriangle. I requested a refrigerator repair, but even after their so-called "service," my refrigerator still has the same issue. The technician they sent was completely unprofessional—lacking the necessary skills and knowledge to fix the problem.To make matters worse, when I reached out to customer care for assistance, they were completely unresponsive. Despite multiple attempts to contact them, I received no proper resolution or follow-up. This level of service is unacceptable, and I regret choosing HomeTriangle.I would not recommend their services to anyone looking for reliable and professional home repairs. They need to improve their technical expertise and customer support seriously.
Home triangle refered me to a carpenter Vinod kumar at annanagar,chennai...for my apartments wooden work renovation.Kindly do not refer him for work elsewhere as he is a tricky fellow knows to bluff and make matters worse.The main teak wooden door lock he spoilt in the name of replacement for a new one..the whole area of lock is full of splits and cuts due to his untidy experimental work..he charges more and expects to pay immediately and brings low quality products without a bill ..no guarantee card or anything of that sort.worst experience with this fellow...pls take action if possible , he mints a lot of money by cheating innocent people like us.shabby work with worse labour force.
**VERY DANGEROUS** I booked a technician for AC service. The technician visited the house & proposed replacement of Blower & i agreed to it. Today[11 Feb 2025] he visited the house & when my wife asked for the evidence of the spare part being original instead of responding, he started using abusive language. My wife got scared & gave a video call to me, where he even spoke to me in a very abusive language. Then he ran away with spare parts. Now the company is NOT responding to the damage done by the technician. They are NOT ATTENDING to my Calls
Techanician mad***hd h. Service ko aya jab achi bat kar raha tah full professional ki tarah english mai. Main 9th dec ko microwave repair karwaya regarding part replacement of part warranty pucho toh usna kha ham h ya. Abhi microwave heat nhi ho rah to usa call kiya woh bol admai margaya. Hum nhi karta call cut kar diya. Techanician ka name mohammed musheerudin. He given me bill also regard service and Part replace. Now is saying i cant do
Lost trust on home triangle verified sources Reality connect interior - lost my peace and sleep for the last 10 days. I wanted to search for a good and reliable person to do the kitchen and vanity countertop and also door installation for my home. I got a call from reality connect interiors instantly and the person Syed spoke so well in English and impressed me with his experience in interior work and committed to finish the work in 2-3 days. He came took order of doors and countertop work, gave me quotation and asked to pay 70% advance so he can order the doors. This happened 10 days back. After that no person came to fix the counter top nor the doors carpenters came. The person kept ignoring calls, disconnecting all throughout. Every day he would say tomorrow. Even if we ask for refund he will buy more time. There was a day where he said door are ready and he is loading it and bringing it and until now it has been more than a week the door hasn`t reached us. And now they are saying door is still not ready. After multiple follow up he got an external source to do the countertop work. Basically this person Syed from home Triangle doesn`t have a proper team to do the work nor he knows how to update and provide right information to customers nor he will give the refund. When asked him why he is keeping work pending he is talking about getting other work done in my house than following up with him. Reality connect interiors people are laid back and extremely unprofessional. They will only call you when money is required after that you have to forget your money and also work will never get done. We have in the last 10 days lost our sleep and peace of mind because of these people. The reason we wanted to use home triangle verified source is so our work gets done fast but looks like it has back fired us.Now also they are saying they will send the doors and their people. I have to just wait with no choice as we are stuck.It`s been a week since I was able to even go to my work place because I have been waiting for this work to get done. In fact there was a day these people made me wait all day to deliver the doors, until night 9pm after going next to gate I get an update that the door will come next day. I have wasted lots of time with this contractor. I wish home triangle takes appropriate action against people like this.I got a call from escalation team in home triangle about this issue. It’s been over a week and still the vendor hasn’t refunded our money. We lost our money, work didn’t get done, and most importantly peace of mind with all of this going on. I was an ardent user of home triangle in the past but after this I will not be able to trust any verified source from home triangle.
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HomeTriangle aims to be a trusted one stop resource for the entire gamut of home related services required by today's savvy homeowners for efficiently designed, glitch free, beautiful homes. HomeTriangle helps link the homeowner to verified professionals who are aptly suited to execute their needs in a timely, cost effective manner while at the same time giving a fillip to excellent professionals in the home services field by providing a platform for them to create an easily accessible online showcase with features like their own profiles, tracking of individual projects, listing of services provided as well as uploading images of previously executed work, all in all creating a comprehensive online portfolio of their work for prospective clients to peruse easily from the comfort of their own homes.See more
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