hostraha.com

3.8
3.8 Based on 47 reviews

Welcome to Hostraha, where we redefine web hosting with affordability and reliability at the core of our services. As a leading hosting provider, we specialize in delivering seamless hosting and domain registration solutions....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.8

/
5

47 Reviews

5 Star
64%
4 Star
6%
3 Star
2%
2 Star
2%
1 Star
26%

Filtered Reviews

Filter Reviews

Review Time

Duncan
I honestly regret ever dealing with Hostraha. I purchased a VPS 3 days ago and it is still stuck on

I honestly regret ever dealing with Hostraha. I purchased a VPS 3 days ago and it is still stuck on “pending” with absolutely no progress. I cannot use anything, and there’s zero transparency on what’s going on.

I have opened multiple support tickets — none have been answered. I’ve tried calling them, but the phone doesn’t go through. I even reached out via WhatsApp, and all I keep getting is the same useless response: “We have seen your message, your credentials will be sent.” Yet nothing is ever sent.

I have now requested a refund, and still no one is responding. This is extremely frustrating and unprofessional.

At this point, I genuinely question whether this is a legitimate company. If it’s not a scam, then it’s a company that seriously needs to be audited and held accountable.

I would strongly advise anyone thinking about using Hostraha to be very careful. Open an account at your own risk.

1
Date of experience: Apr 13, 2026
Duncan
I honestly regret ever dealing with…

I honestly regret ever dealing with Hostraha. I purchased a VPS 3 days ago and it is still stuck on “pending” with absolutely no progress. I cannot use anything, and there’s zero transparency on what’s going on.I have opened multiple support tickets — none have been answered. I’ve tried calling them, but the phone doesn’t go through. I even reached out via WhatsApp, and all I keep getting is the same useless response: “We have seen your message, your credentials will be sent.” Yet nothing is ever sent.I have now requested a refund, and still no one is responding. This is extremely frustrating and unprofessional.At this point, I genuinely question whether this is a legitimate company. If it’s not a scam, then it’s a company that seriously needs to be audited and held accountable.I would strongly advise anyone thinking about using Hostraha to be very careful. Open an account at your own risk.

1
Date of experience: Apr 10, 2026
yassery kifuku Mammut Design a
Horrible experience for first-time…

Horrible experience for first-time users. Wasted hours on just getting my own credentials, still not resolved and enquiries take 24 hours. Ridiculous!

2
Date of experience: Jan 17, 2026
Raphael Sikira
Payment options

Fixed payment

5
Date of experience: Jan 13, 2026
Design Corner Design Corner
Company does not have support

Company does not have support, I have lost clients especially because of issues that my hosting provider would have easily solved for me. Their phones have been off for the longest, support chat button does not work

1
Date of experience: Dec 16, 2025
Moses Nzuki Romo Creatives
Quick fix and support on issues raised

4
Date of experience: Dec 09, 2025
Hamisi Mtityo Diani Datalink
I once bought a reseller account

I once bought a reseller account , they deleted my websites on the account without my knowledge, they promised to restore of which they never did. I demanded refund which never came. At one time, they were even refusing to transfer my domains.

1
Date of experience: Nov 20, 2025
Fast and reliable hosting.

Reliable hosting with extremely fast network speed, first-class service, and very friendly customer support staff.

5
Date of experience: Nov 08, 2025
SavvyScope Media
Excellent customer service

Excellent customer service. Very friendly and supportive staff

5
Date of experience: Oct 26, 2025
Evans Amwanzo
Hostraha has proven to be one of the…

Hostraha has proven to be one of the most unreliable providers I have come across.A hosting company’s most important responsibility is to ensure their clients’ websites remain accessible and to provide dependable support when issues arise. Hostraha fails on both fronts. Their support is consistently unavailable, leaving clients stranded with no clear way to get assistance when it matters most.This lack of accountability is unacceptable in a service industry where businesses depend on stability and communication. Paying customers deserve reliability, transparency, and a partner that can be reached when needed — not silence.In my experience, Hostraha does not meet even the basic standards of professionalism required in this space. I would strongly advise businesses to look elsewhere for hosting solutions.

1
Date of experience: Oct 02, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Welcome to Hostraha, where we redefine web hosting with affordability and reliability at the core of our services. As a leading hosting provider, we specialize in delivering seamless hosting and domain registration solutions.

  • email support@hostraha.com
  • call +254777002003
  • language https://www.hostraha.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More