Categories
Businesses
Blog
hotelchocolat.com

hotelchocolat.com

3.5
3.5 Based on 841 reviews

Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Visit Website Write a review

Average Rating

3.5

/
5

841 Reviews

5 Star
47%
4 Star
9%
3 Star
11%
2 Star
11%
1 Star
22%
Advertisement

Filtered Reviews

Filter Reviews

Review Time

GW
If you can't control your couriers I won't buy your products

The courier made no attempt to knock on the door or ring the doorbell and left my chocolates in the one bright sunny spot he could find on my doorstep.

2
Date of experience: Jun 08, 2025
Charly T.
Ordered the banoffee hot chocolate

Ordered the banoffee hot chocolate, absolutely delicious 😋. The ordering was easy and the delivery was quite quick.

5
Date of experience: Jun 07, 2025
Adrien H.
Pleasure orderHad a little trouble at the atart of…

Had a little trouble at the atart of the order but when sorted everything went smoothly and the goods arrived on time and undamaged.

5
Date of experience: Jun 07, 2025
Advertisement
Nicodemus Cook
Fabulous.

Fabulous.Simply the best chocolate around

5
Date of experience: Jun 07, 2025
JB
Sent this to my friend

Sent this to my friend who is ill It totally made her day thank you so much 💗

5
Date of experience: Jun 07, 2025
Taylor C.
Excellent Customer Service

Order arrived quickly. Excellent communication from the company keeping me updated on my order's progress.

5
Date of experience: Jun 07, 2025
Charis Harris
Great chocolate

Great chocolate, arrived quickly

5
Date of experience: Jun 07, 2025
CA76
Sophie in the Harrogate branch

We met Sophie in the Harrogate branch. She was so friendly, knowledgeable and provided fantastic customer service. I don't normally write reviews, but I wanted to highlight this lady, she made our day. Thank you Sophie

5
Date of experience: Jun 07, 2025
Ernie
Exactly what I was hoping for!!

Decided late Friday afternoon I needed some delicious chocolates delivering Saturday and wanted to use PayPal credit to purchase. Found the website, excellent selection of top quality chocolates, could get the delivery and payment method I needed, my first purchase, they arrived beautifully packaged and taste great, will be ordering again soon!!

5
Date of experience: Jun 07, 2025
Fletcher Bell
Ordered 4 gifts

Ordered 4 gifts. All of them delivered much later than advertised and promised!

2
Date of experience: Jun 07, 2025
Advertisement

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Advertisement

Business Details

  • Hotel Chocolat is a British chocolatier and a unique type of chocolate company that connects luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow its own cocoa.

  • email help@hotelchocolat.com
  • call 03444932323
  • language https://www.hotelchocolat.com

More Businesses

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More