hotpoint.co.uk

3.9
3.9 Based on 160 reviews

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Average Rating

3.9

/
5

160 Reviews

5 Star
65%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
31%

Filtered Reviews

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Review Time

Peter
Very very easy from the first phone…

Very very easy from the first phone call to an agent and the repair that was sorted by a very professional engineer

5
Date of experience: Nov 26, 2025
Michael Lowe
Excellent service from start to finish

Excellent service from start to finish

5
Date of experience: Nov 26, 2025
Gary Hopper
Repair carried out in one visit but I…

Repair carried out in one visit but I did have to wait for an appointment

5
Date of experience: Nov 26, 2025
Mrs Rachel Homer
Great communication from start to…

Great communication from start to finish. Engineer was punctual, polite and respectful. Overall very happy with the service provided.

5
Date of experience: Nov 26, 2025
Georgina Owen
I have written as much as I can

I have written as much as I can. I am pleased with everything what was done.

5
Date of experience: Nov 26, 2025
Heather O'Sullivan
Great service

Great service

5
Date of experience: Nov 26, 2025
Sahin
Hotpoint costumer services worse…

Hotpoint costumer services worse service company in uk I bought nearly 8 months a go an some issues happend yesterday it was still under warranty try to book for repair to my tumble dryer I was on phone nearly 1 hours they passed my call 3 different departments still no result I was so angry I put the phone down I will find some other private company I will fix it

1
Date of experience: Nov 26, 2025
David from Lancashire
Very pleased with the whole process

Very pleased with the whole process. The person at the call centre was very polite and had my repair appointment arranged to suit me. The engineer arrived on time and was very pleasant and professional. He quickly identified the fault and soon had my machine fixed and running like new. Excellent service.

5
Date of experience: Nov 26, 2025
Mr Carey Cheshire
The Hotpoint engineer was very good and…

The Hotpoint engineer was very good and informed me that the machine will be needing a replacement drum.

5
Date of experience: Nov 26, 2025
MR James Mansergh
Hotpoint washing machine service

Your e-mailing service and seeing were the engineer was spot on everything was fantastic apart from your phone service too much palava at the beginning but really satisfied with your service overall

5
Date of experience: Nov 26, 2025

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