Name: hotpoint.co.uk
Telephone: 000000000
Rating: 3.9

Guest Guest

3 months ago

repair to washing machine

pleasant engineer ,worked quickly and hopefully the washing machine will perform efficiently now

Date of experience: Nov 22, 2025

Deltronic Guest

3 months ago

efficient courteous technician

Date of experience: Nov 22, 2025

Jane Bagguley Guest

3 months ago

Repair was done quickly and and the…

Repair was done quickly and and the engineer was very helpful and informative excellent service

Date of experience: Nov 22, 2025

Pauline McFarlane Guest

3 months ago

A very good experience

Once the issue was reported the service was very impressive. I was kept informed by the engineer every step of the way

Date of experience: Nov 22, 2025

Jean Rowland Guest

3 months ago

Quick and Easy Repair

Always a quick and easy repair. Easy to arrange a appointment. The Engineer was polite and quick.

Date of experience: Nov 22, 2025

Lusumb S Guest

3 months ago

Ivan was very professional asked what…

Ivan was very professional asked what the problem was with my washer machine I showed a recording of the error msg on the machine F18 he then confirmed that the correct part was ordered enhance he was able to process with fixing the machine. He also tested the machine to make sure that everything was working fine.

Date of experience: Nov 21, 2025

Mrs Julia Park Guest

3 months ago

Reliable and Knowledgeable Engineer Paul

Always good to get an Engineer who is knowledgeable and solves issues.

Date of experience: Nov 21, 2025

Vanya Azoro Guest

3 months ago

DAVID from London was great fixed my…

DAVID from London was great fixed my washing machine within 30 mins. Great communication wonderful service I pay monthly for insurance and worth every penny.

Date of experience: Nov 21, 2025

Simon Cattermole Guest

3 months ago

Poor aftercare for a brand new hob

Some people have had positive interactions; I haven't.I bought an induction hob via their VIP Blue Light website. First hob, all LEDs were out if alignment, namely 2cm to left of symbol. Replacement delivered today (21 Nov) when tested some functions did not work. So, I decided I wanted a refund, as all confidence in the hob had dissipated. Called customer services, passed on to delivery, passed on to another dept...8 people I spoke to! Did a video call as requested, to show the problem, but, not good enough! "An engineer has to call to verify the fault." (Booked for next week...)Disgraceful - where is the customer in all this? Hotpoint...you're bottom of the class.