Review Time
The site is advertising to protect against scams. However, this turned out to be only for the first two days.
Its unclear to me for what i have to pay a surcharge every moth to housing anywhere if they don't provide legal assistance when needed - i think their advertisement is misleading
Housing anywhere it’s not a good ideia since you pay the first month of rent without reading the landlord contract before. I won’t use housing anywhere again. Bad experience and I lost money.
⚠️ Warning – serious and misleading experience with HousingAnywhere!
Although the website claims that it verifies and checks landlords and rental companies, my personal experience shows that this does not reflect reality, and their customer service is severely lacking.
I conducted negotiations for about a month with a landlord/rental company in Milan (a person named Giovanni). Throughout this period, the conduct was inconsistent: sudden disappearances, delayed responses, and frequent changes in position. Eventually, we reached an agreement, and I completed the booking and paid the first month’s rent through the site.
Only after the payment, the landlord demanded that I pay the security deposit and management fees directly to his bank account, outside the platform, and without an official receipt, without any company documents or an Italian tax number (Partita IVA), and without a formal contract, despite he having promised one.
All of this before I arrived in Milan and before seeing the apartment in person and none of these conditions appeared in the original listing or were agreed upon in advance.
Later on, I discovered that the landlord had modified the listing and added these requirements afterward, in order to claim that I had agreed to them from the beginning. Fortunately, I had screenshots of the original listing as well as full documentation of all our correspondence.
I contacted HousingAnywhere’s support team and provided all the evidence.
The response took long time, and in the meantime, I was forced to stay in a hotel in Milan for approximately two weeks at my own expense, until I managed to find another apartment.
Eventually, after many interactions with the site they refunded me the money.
However they refused to allow me to publish a review about the landlord on their website, and no sanctions were taken against him, despite explicit promises before.
The same landlord continues to advertise on the platform and scam other people, publishing multiple listings with different details, even though they all refer to the same apartment and the same room...
so my clear recommendation-
Do not use HousingAnywhere. Do not rely on its promises of verification and protection, and do not risk your money through this platform!
Some of the land lords are only nice and responsive to a prospect, they switch when you cancel your application. Since I decided to cancel my application because the contract was not favorable, I Roomys still have not acknowledged my cancellation email. That is not great customer service. She has to refund my deposit and i need a definitive feedback on when.
I've received a notification saying that if we write feedback, there’s a chance to get one month of free rent. We all think this is a scam, they want us to write a positive review, but in reality, the "one month free rent" will never happen. This is really unfair, i would like to take down my review for that.
I paid €540 for HousingAnywhere's "Tenant Protection" when booking a 4-month rental in Lisbon. I expected a third party who would help mediate if something went wrong.
When I reported issues with the apartment within 48 hours (dirty linen that smelled of mildew), HousingAnywhere replied that they "do not mediate disputes related to the condition of the property or landlord conduct."
So what exactly does €540 buy you?
It got worse. When the situation escalated with the landlord, HousingAnywhere's account manager sent me an accusatory email siding entirely with the landlord, without ever contacting me to hear my side. She repeated false claims that I had "abandoned the property" and "refused to return keys" (I was physically in the apartment with the keys). She even mentioned that my information had been "flagged with SEF" (Portuguese immigration authorities).
At no point did anyone from HousingAnywhere call me or ask for my version of events. They amplified the landlord's threats instead of protecting the tenant.
If you're considering HousingAnywhere for their "Tenant Protection," reconsider.
My experience has been great overall. The Zymzo-Cohost team was always kind, responsive, and quick to solve every small issue that came up, and communication with them was very easygoing and cordial. The photos and all the information provided about the property fully matched reality, and I can honestly say that my experience was even better than expected.
As a constructive comment, there were a few small details—easily resolved after contacting the staff—that were not fully explicit in the contract. Making these points clearer from the beginning could help avoid potential misunderstandings or grey areas in the future.
Overall, my experience has been excellent, and I would be very happy to stay here again in the future.
It was very easy to use and I could also message the owner before confirming the place. I recommend it to anyone who wants to book a place safely and with no worries and wants a lot of different options please choose Housing Anywhere!
I like the trust but I don’t like thiss
I send this to landlord
Hello,
I would like to clarify something regarding the rent and check-in date.
I have already paid the full rent for January, even though I did not stay in the room at all during this month. My booking starts from the 21st, and the payment was completed on the 25th.
Even if the delay in payment is considered, I don’t understand why I would need to wait until the 29th to receive the keys, especially since I will then be required to pay the full rent for February shortly after.
This means I am paying for January without staying, waiting several days after payment to check in, and then paying February in full almost immediately.
Could you please clarify this and let me know if there is any possibility
Thank you for your understanding, and I look forward to your clarification.
Best regards,
Anas
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