hubbyesim.com

4.4
4.4 Based on 101 reviews

Hubby eSIM is a digital SIM card service designed to make staying connected while traveling more convenient. Unlike traditional physical SIM cards, an eSIM is embedded directly into your phone, allowing you to activate a cellular plan without needing to i...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

101 Reviews

5 Star
78%
4 Star
7%
3 Star
2%
2 Star
1%
1 Star
12%

Filtered Reviews

Filter Reviews

Review Time

Romilda
Excellent

Ethan helped us out with our esim I highly recommend hubby there app is easy and simple to understand and navigate and if you do get stuck there happy to help within minutes 😁😁😁😁😁😁😁😁

5
Date of experience: Nov 09, 2024
4gton93
I was unable to use the free 5GB data…

I was unable to use the free 5GB data as not one of my 3 different devices was compatible. Not Hubby’s fault but the customer service was great. Very helpful and they provided me with an alternative code to try on the different device.

4
Date of experience: Oct 29, 2024
Merrilyn Lewis
I had trouble loading my eSIM and I got…

I had trouble loading my eSIM and I got in touch via the chat. Nina was brilliant and had it all sorted in 10 minutes max!

5
Date of experience: Oct 29, 2024
Taylor L.
Quick reactionair and good suggestions

Quick reaction and good suggesties to solve the problems with my Hubby app.

4
Date of experience: Oct 25, 2024
JH78
Always a positive experience for me

Always a positive experience for me. The help I received was instant. Yes its not straightforward for those of us less savvy with technology but with the support from hubby I was up and running in a matter of minutes.

5
Date of experience: Oct 24, 2024
Calvin Patterson
Kind but not very effective

I am an inexperienced computer user, who does not understand what is obvious for the experienced user.So I needed help that did not require me to find things out on my computer.In that respect the help I got was not very effective.A person on the phone would be much more helpful But in the end I was helped, so I am satisfied. But it took more then two weeks.

3
Date of experience: Oct 24, 2024
Anya
Very good experience adviser Tin was…

Very good experience adviser Tin was very helpful

5
Date of experience: Oct 21, 2024
Judith C.
Great Customer Service

Didn’t get code. So went on the chat option took some details sent code straight away. Brilliant!

5
Date of experience: Oct 18, 2024
__Trickster__33
Just wanted to say had excellent…

Just wanted to say had excellent customer service from Ethan. He responded to my query very quickly, with professionalism and politeness. He is a credit to the company. Should be more staff like him.His customer skills are excellent.

5
Date of experience: Oct 17, 2024
Ulysses
False advertising?

False advertising?This statement is from Onthebeach - their partner. "Use the FREE Mobile Data and enjoy lightning fast internet anywhere you go, without having to pay extra!"It doesn't mention that only first 5GB is free and you need to pay for extraNot sure if 5GB of Internet is worth selling all the data thaf is required at the registering process.

3
Date of experience: Oct 15, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Hubby eSIM is a digital SIM card service designed to make staying connected while traveling more convenient. Unlike traditional physical SIM cards, an eSIM is embedded directly into your phone, allowing you to activate a cellular plan without needing to insert a physical card. Hubby eSIM likely provides affordable data plans for international travelers, making it easy to access the internet and stay connected in multiple countries without the hassle of swapping SIM cards.See more

  • email support@hubbyesim.com
  • language https://www.hubbyesim.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More