hubbyesim.com

4.4
4.4 Based on 101 reviews

Hubby eSIM is a digital SIM card service designed to make staying connected while traveling more convenient. Unlike traditional physical SIM cards, an eSIM is embedded directly into your phone, allowing you to activate a cellular plan without needing to i...

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Average Rating

4.4

/
5

101 Reviews

5 Star
78%
4 Star
7%
3 Star
2%
2 Star
1%
1 Star
12%

All Reviews

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Review Time

Olivier S
Excellent experience via email with an advisor named César I had a problem setting up an eSIM, and

Excellent experience via email with an advisor named César

I had a problem setting up an eSIM, and after a few email exchanges, everything was installed perfectly !

Quick email responses, understanding the issue and immediately offering solutions. Perfect responsiveness !

It took 5 minutes to resolve my problem.
Unheard of these speeds !
I give it 5 stars without hesitation.
⭐️⭐️⭐️⭐️⭐️

Thanks again Hubby eSim & César for everything !

5
Date of experience: Mar 07, 2026
Harald Haible
I accidently deleted my E-sim after Installation before activation. The Promo-Code was obsolete. The

I accidently deleted my E-sim after Installation before activation. The Promo-Code was obsolete. Then I contacted Hubby's service via Email. It was middle in the night (in Western Kanada). I got immediate help and a good instruction so that I was able to Install and activate the E-sim. Thank you!!

5
Date of experience: Mar 03, 2026
Harald Haible
I accidently deleted my E-sim after…

I accidently deleted my E-sim after Installation before activation. The Promo-Code was obsolete. Then I contacted Hubby's service via Email. It was middle in the night (in Western Kanada). I got immediate help and a good instruction so that I was able to Install and activate the E-sim. Thank you!!

5
Date of experience: Mar 03, 2026
HP von Arb
Excellent Support by Cesar.

Excellent Support by Cesar.eSIM did not connect and Cesar provided a quick and working solution - thanks

5
Date of experience: Mar 02, 2026
Tamar H
Avoid at all cost

Avoid at all cost. Doesn’t work. Fake support. Still waiting for my refund.

1
Date of experience: Feb 28, 2026
Marco
Customer service is great

Haven't had the opportunity to experience the eSim itself, but customer service is on point! Very fast replies :-)

4
Date of experience: Feb 26, 2026
Teresa
Fast and really problem solving

Fast and really problem solving! I suggest it!!!

5
Date of experience: Feb 22, 2026
Gemma
Offer help then don’t

After seeing a reply on my review I reached out to the head of customer service. I was told to reach out to go over my claim again even though I was told more than once that it had been looked over by the whole team. It’s been just over 5 days and I still have not heard from head department.

1
Date of experience: Feb 17, 2026
Aleksandra Lesic
Great service :)

5
Date of experience: Feb 16, 2026
My esim was not working

My esim was not working. I contacted the assistant and I get connected with Cesar. He gave me the right instructions to activate the esim (using the manual settings instead of the QR)

5
Date of experience: Feb 16, 2026

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Business Details

  • Hubby eSIM is a digital SIM card service designed to make staying connected while traveling more convenient. Unlike traditional physical SIM cards, an eSIM is embedded directly into your phone, allowing you to activate a cellular plan without needing to insert a physical card. Hubby eSIM likely provides affordable data plans for international travelers, making it easy to access the internet and stay connected in multiple countries without the hassle of swapping SIM cards.See more

  • email support@hubbyesim.com
  • language https://www.hubbyesim.com

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