Review Time
We parked in the wrong car park at the Spanish City Whitley Bay and paid Ring Go. Got a notice to pay a fine even if they did not send the original notice and could not appeal. Why do they have similar car parks In Whitley Bay without a sign.
My 82 year old Mum's car broke down in November 2024 which was controlled under HX car park management. I called out the RAC for my Mum who attended and replaced the car battery at the high cost of £155. Whilst waiting for the RAC and repair she went over the parking time allowed. I appealed to HX first who declined and then to a third party company who also declined. My Mum now has a bill for £170 which has caused her huge anxiety and stress over something she wasn't in control or fault. To make matters worse it was a freezing cold day and my Dad who is 84 had to sit in a freezing cold car waiting for the RAC who is poorly with heart failure. Having finally received another letter to pay or worry further about court proceedings i have reluctantly paid this. Surely this isn't morally right.
This is terrible company I have seen in my life. I parked on of their car park, however I paid car fee with wrong car reg number.( I have a couple of number plates in my system). I tried to explain to them with all prove invoice. Do not want to listen, then put me on solicitor make me pay £160.
Spanish city whitlybay Parked in disabled bay put up badge like you do and then get a fine if you havnt used this carpark before and don't know the workings of it as I didn't see anything say I had to put details in a machine ? New to me surly the machine should be put at disabled bays not at the far end were you had to walk to ?? It's not rocket science 🙄
I used the petrol station at SalterHebble shell garage next to McDonald's in Halifax I have proof of purchase, once using the pumps I moved out the way to let someone else use the pump and parked at the side and waited for my wife to get her coffee. When I Spoke to the guy at HX carparks he said in a cocky attitude ,why did you pull off the pump, i said to be nice and let the people behind me use the pump. His reply was ,well its your own fault then.how can a company employ such rude and cocky staff. they were not willing to take anything into consideration.I will never ever use that petrol station or McDonalds in Salterhebble ever again. I hope other people see this and see what CROOKS HX CAR PARK MANAGEMENT are.I am now having to pay this fine to avoid going to court.
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HX Car Park Management LTD are specialists in ANPR Car Park Management for Retail Parks, Shopping Centres and Pay and Display with nationwide coverage.
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