Review Time
The best bike shop in Yorkshire.As a customers you want respect , a feeling of care and most importantly aftercare!!Sanjay and his team have all of these in abundance . I’ve been going to these guys for 5 years and have to say they have never let me down.A great team with great work ethic and most importantly they put you first.Honestly if you want reliability and care these are your guys!!
Took my sons bike in for a repair/service in May 2025, but the due to the age of the bike, an issue presented itself again 2 months later. Dropped into the workshop at short notice, staff very helpful and accommodating and carried out another repair free of charge with some advice too. Top class service from the team!
I have just purchased a new e- bike when i called in i wasn't sure. But talking to the really helpful staff they answered all my questions and I felt fully reassured and purchased the bike which I have to say was a a much lower price than the other bike shops in North Yorkshire
Thank you to Charlie at your Harrogate store for helping me choose a tyre pump, fitting it to my dog pram for me and making sure the tyres were properly inflated. Charlie was extremely helpful and polite and saved the day for us. The pram has never been easier to push.
This is when you're glad you used a local retailer! Bought some Zipp wheels and have had problems with them - Chevin Harrogate have really been so good - they've sent them back, got them replaced, refitted them and all with a smile and all at no cost to me - if Id bought on line it would have been a nightmare. Chevin 10/10 for service, many thanks
I can’t recommend chevin cycles otley enough. They’re the best in the business and I’ve had dealing with quite a few bike shops over the years both locally and across the uk. The entire team are incredibly knowledgeable, helpful, welcoming and patient. Kudos goes specifically to local legend Paul in the workshop. Rare you get such great customer service and a bloody nice bloke as well!
I recently bought a Trek Domane SL6 from Chevin Cycles Harrogate.The Staff:The staff were really knowledgeable and helpful and always gave me a warm welcome when I entered the shop.I was concerned about checking and topping up the tubeless tyre fluid.However, Sanjai said that they would show me how to do it when it was due.There were no hard sell and I liked that I could hire a bike for the day to see what it was like. The price of the hire was then deducted from the price of the new bike.The bike:It was lot more money than I originally planned on spending. But it was worth it as it makes cycling so much easier and enjoyable. The one issue I, and other Domane owners have, is that the little rubber frame plugs drop out too easily. I purchased a supply of replacements from Trek.
I was recommended to otley branch by a friend the experience from the start was excellent we were buying two bikes and Philip put us at ease as there are so many electric bikes to choose from he advised us what would be best for our needs Philip let us test ride the bikes to make sure they were right for us he went through all the aspects of the bikes at no time did we feel under pressure from the start to the handover a big thanks to all the team at otley we will definitely go back again thanks paul & jane starkey
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