Review Time
This company are the absolute scum of the earth… they have no interest in any reasonable explanations, you can pay and display, you can appeal on the grounds of disability, poor WiFi, and even ring them to tell them there is a fault with their machines… the minute you enter their carpark, you are a victim of their scam! The staff are all complicit in the money making racket and should all hang their head in shame. Spread the news on social media far and wide about their terrible tactics, and stop vulnerable people falling victim. They are evil.
Unfortunately I was fined £60 for parking outside a shop where I have spent a lot of money over the past few years, I did appeal to HX Car Park Management but to no avail. The sad part is that I will no longer use that particular shop.
Disgusting company, says you can pay online within 24 hrs. Gives you details of the website and where to pay but doesn’t tell you that you need a ticket.From a machine that doesn’t work…Tried to appeal two times and got no reply, resulting in 170£ fine
We have a blue badge as our toddler is severely disabled. We forgot to put the badge on. We appealed and were refused and charged despite apologising. Appeal refused. This company is a DISGRACE. Disgusting.
I got a final demand after not even receiving the first. Not only that, this second letter says you have 14 days to pay from the date of the letter. And I get it 7 days later which now means I only have 7 days to pay. This makes me wonder if I am being set up for failure? So appeal. Use this website: search the net for parkingmateuk and use their template letters. Remember what Money Savings Expert Says...Don't think of private parking tickets as 'fines'They're not. Private parking companies have no official right to fine you, though they may try to make you think they do. All they're doing is sending you a notice of what they deem to be a breach of contract.It's worth reporting unfair tickets to the landowner.If the parking firm which has issued your ticket has behaved particularly unfairly, it may be worth reporting it to the landowner, eg, a retailer or hospital, which employs it too.It may be horrified at its antics and willing to intervene on your behalf to cancel the ticket What does the Government say?Minister for Levelling Up Neil O'Brien said: "Private firms issue roughly 22,000 parking tickets every day, often adopting a system of misleading and confusing signage, aggressive debt collection and unreasonable fees designed to extort money from motorists. [Our] new Code Of Practice will set out a clear vision with the interests of safe motorists at its heart, while cracking down on the worst offenders."Also, new regulations mid 2023 hopefully says maximum they can charge is £50
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HX Car Park Management LTD are specialists in ANPR Car Park Management for Retail Parks, Shopping Centres and Pay and Display with nationwide coverage.
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