ifit.com

2
2 Based on 61 reviews

Access a personalized fitness plan on your phone, GlobeTrek™, LiveCast™, and Google Maps™ workouts on your equipment, and wearables that help you improve your health and fitness. Use our technology to work out with top trainers around the world, right ......

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Average Rating

2

/
5

61 Reviews

5 Star
19%
4 Star
0%
3 Star
2%
2 Star
14%
1 Star
66%

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Review Time

Sherry Coleman
App sucks, trainers great

The training and trainers are great. The app, horrible. It updates seemingly weekly, with no clear changes. Logs me out regularly and takes quite a while to reboot. I've more then once had it completely freeze and sat on hold for almost an hr to do a complete reset if my machine. Fir the cost of this subscription, it is a complete ripoff. Again, the trainers are great, app and customer service are terrible.

2
Date of experience: Feb 27, 2025
Job S.
Can I give 0 stars?

I have major concerns about this company and their customer service. I bought a NordicTrak 2450 treadmill back in 2021 and I'd be generous if I said it worked for a quarter of the total time I've owned it. The incline motor broke twice and needed to be replaced. There were issues with the speed of the belt following one of these repairs which I had to fight and complain before they would even acknowledge the engineer was at fault. He was by the way. And now, the console is fried and needs to be replaced. Essentially the machine is inoperable. Looking online, I see I'm not alone in this issue and it appears there is a class action lawsuit been filed against ifit for this "fault". I find this, together with their failure to respond to any of my correspondence deeply troubling and frustrating. I'm sure they're banking on me just walking away from this issue if they just ignore me for a while. The behaviour of this company is despicable and I hope they get taken to the cleaners. Avoid avoid avoid.

1
Date of experience: Feb 25, 2025
Alexis Adams
I bought a Nordictrack treadmill with a year Ifit membership. The software was riddled with bugs fro

I bought a Nordictrak

1
Date of experience: Feb 18, 2025
Grayson Rogers
Buyer beware!!! DO NOT

In our fourth year of owning multiple NordicTrac and iFIT machines. We bought the cycle and rower at the same time with the extended warranty.Both machines have had major issues from day one and continue to this day. Multiple hardware issues and the software is glitchy and buggy. Not to mention they no longer have a leaderboard similar to peloton. Just disappeared one day and they never communicated with users.This is a terrible company with incredibly poor quality and after sales support. If you’ve read this far and still buy, you’re a …!!!

1
Date of experience: Feb 16, 2025
Kelvin W.
What an awesome freaking program

What an awesome freaking program. I have used it before on different equipment and am still amazed at what is offers. It's does a great job helping with consistency and helps to keep exercise exciting and new. part of an incentivized review program but still contains my own personal and honest review

5
Date of experience: Feb 16, 2025
Reggie Parker
The membership price went from $15 a…

The membership price went from $15 a month to $40 a month! You pay a lot for the machine and now you have to pay even more to use it! I will not get a membership! Very disappointing, rip off!

1
Date of experience: Feb 13, 2025
Mavis Howard
They are ripping off my elderly mother

My elderly mother has a single ifit account with a yearly auto-renew. Somehow they've now signed her up for a second multi-user account (she lives alone), in addition to her single account. They refuse to cancel it, she can't even log in because it has a bogus email, and she's out $396 in an utter waste. This company's business practices are terrible

1
Date of experience: Feb 09, 2025
Tobias M.
Big Fan of iFit

I have really enjoyed my iFit experience. Just like finding a great trainer at the gym I've had to try a variety of trainers and workouts to find what's best for me. I love Tommy Rivs' workouts! Both for the treadmill and bike. The workouts are easy to follow and make it a nice change of scenery each day!

5
Date of experience: Feb 08, 2025
Christy Foster
Amazing Trainers

The screen and trainers are super energetic and motivating for me! On the days, when I feel like I need some guidance on my workout, I can just tap into their knowledge and follow their lead.

5
Date of experience: Feb 07, 2025
The elliptical machine itself is…

The elliptical machine itself is fine...the video screen takes forever to start up, and is glitchy at best; always have to unplug and replug unit to get it to work. Junk.

1
Date of experience: Feb 07, 2025

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Business Details

  • Access a personalized fitness plan on your phone, GlobeTrek™, LiveCast™, and Google Maps™ workouts on your equipment, and wearables that help you improve your health and fitness. Use our technology to work out with top trainers around the world, right ...

  • email my.iFIT.com
  • call 8336804348
  • language https://www.ifit.com

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