Review Time
I purchased earphones from Servicios Informáticos Pavón, S.L.. After just a few weeks of use, the left earbud stopped working properly and had extremely low volume.
I contacted the company, and they asked me to send the product to their facilities for inspection. After examining it, they returned the earphones without repairing or replacing them, claiming there were no abnormalities. The only documentation provided was a very basic report with just one brief sentence and no proper explanation.
When I contacted them again to follow up, they began requesting videos showing the issue, even though they had already had the product in their possession for inspection. This felt unreasonable and frustrating.
Overall, my experience has been very disappointing. Customer service has been unhelpful and often responds with copy-and-paste messages that do not address my specific concerns.
I would not recommend this company. Based on my experience, it is best to avoid.
This has been an extremely frustrating online shopping experience. After making a payment, they fail to ship the item, leaving you unsure if it will ever arrive. Replies to messages take days, and they often ignore your questions. For example, when asking about the item's availability, they simply state they do not currently have it, requiring another 72 hours for yet another unhelpful reply.
This has been one of the worst online shopping experiences I've ever had. After making a payment, they fail to send the item and leave you uncertain about its arrival. Responses to inquiries take days, and they often don't understand the questions being asked. If you inquire about the item's availability, their reply is simply that they do not have it. You end up waiting 72 hours for another frustrating response.
DO YOURSELF A FAVOR, AVOID THIS SELLER. They sent me a non-functional product and delayed the return process for a refund. Now, after a month, they claim not to have received the returned item. This company should not be allowed to operate and deceive customers.
I received a broken microwave and they refuse to exchange or refund it, claiming it's my problem. It arrived in perfect packaging! They clearly sent a defective product. I am filing all possible complaints and reviews against this service; they are scammers and fraudulent.
This company engages in deceptive practices. I ordered two items over a month ago, received only the cheaper one, and the other never arrived. They blamed the delivery service and provided false updates. I have been trying to obtain a refund or a solution for a while, but with no success. This has been the worst experience I've had.
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Tu tienda online de ordenadores, portátiles, móviles, tablets, cámaras, proyectores, accesorios, consumibles, 3D... al mejor precio y de máxima confianza.
