Name: inotherwordsdesigns.co.uk
Telephone: 000000000
Rating: 2.5

Danielle Guest

Disappointing!

2 orders have now not arrived. First one rectified and refunded, second one I received a reply saying she would look into the Royal Mail and has never responded since. Gives small businesses a bad name. Fiver Friday offers are bloody pointless when you cant fulfil the orders 🙃

Date of experience: Aug 06, 2025

Dougie R. Guest

8 months ago

Terrible

Terrible! I wish I had read the reviews before ordering. I ordered in March 2025 and like many others I never received my order - like most other people reviewing here the company have failed to respond to multiple emails asking where my order is 4 months later. Please please don’t waste your money on any product from this site. She sells on Etsy too. Update 16 July - my order actually arrived after writing this review! My emails apparently went to an unused mailbox.

Date of experience: Jul 02, 2025

Abby Smith Guest

8 months ago

amazing customer service.

Ordered for Father’s Day, didn’t realise my mistake on the order. Helped me sort it out on the same day I emailed and got another shipped out to me. Definitely order again and definitely will be telling others about this company!

Date of experience: Jun 12, 2025

Tom Guest

9 months ago

17 weeks still no order

I placed an order for a book mark on 16th May and still haven't received it. I have sent a couple of emails chasing as its been 17 weeks (5 weeks more than advised) and have had no response. I will be making a claim via my bank, its not a huge amount of money but its my money and I havent received what I have paid for. I woild avoid

Date of experience: May 16, 2025

Mayola Kelly Guest

11 months ago

20 weeks wait no apology or response to emails

Terrible service , doesn’t reply to emails I had to wait 20 weeks for my order.However the product is lovely just pitty about lack of communication and such a long wait.

Date of experience: Mar 19, 2025

Elton Anderson Guest

11 months ago

Disappointed

I ordered on the 6th of February 2025 I spent £30 and still haven’t received my order. Disappointing very disappointing

Date of experience: Mar 15, 2025

Shirley Sanders Guest

1 year ago

Avoid!!!

Avoid!!!! I wish I'd read other reviews before ordering from this person. I placed my order in September - here we are 5 months later and I'm still battling the company - absolutely ludicrous. I wouldn't mind not receiving my goods if there was a genuine reason and id seen a refund or replacement, but their lack of customer service is almost concerning. I have chased and chased them now for months, to be either fobbed off or ignored. It's people like you that give small businesses a bad name. Avoid this company at all costs - you literally might as well flush your money down the toilet, it ends up at the same place it seems!!!!

Date of experience: Feb 05, 2025

Derick Adams Guest

1 year ago

3rd order from my favourite small…

3rd order from my favourite small business. The perfect personalised gifts, they arrived so nicely packaged too. Makes them feel extra special. She always puts in so much effort, it’s what I love about buying from small businesses.

Date of experience: Feb 04, 2025

Tracy Taylor Guest

1 year ago

Unfortunately never received my order…

Unfortunately never received my order placed in May 2024, I chased in October, November, December and now In January but my emails of late have been ignored. Luckily I hadn't spent much but I'm gutted that I have never received my order and looks like I'm not the only one to have wasted money

Date of experience: Jan 27, 2025

Lorelei Guest

1 year ago

Perfect Christmas order

I’ve just received a huge order of Christmas decorations, I ordered for all our extended family and they are perfect. Thanks so much, my wife is over the moon with them.