intelius.com

3.6
3.6 Based on 231 reviews

Intelius helps businesses and consumers alike make informed decisions by providing background check and public records services. People search tools can help reunite lost family or reconnect old friends. Results are available online, on demand....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.6

/
5

231 Reviews

5 Star
58%
4 Star
6%
3 Star
4%
2 Star
5%
1 Star
27%

Filtered Reviews

Filter Reviews

Review Time

Arabella Foster
I wasn't able to receive information i…

I wasn't able to receive information i needed and they were understanding enough to reverse my subscription charges. It was quick with no hassles

5
Date of experience: Jul 21, 2025
Adelaide Adams
Great service

Great service! Professional!!! Highly recommend!!

5
Date of experience: Jul 21, 2025
Sofia T.
Very good customer service

4
Date of experience: Jul 17, 2025
Gwenda Carter
I appreciate the time u spent…

I appreciate the time you spent navigating the site to teach me what to do to get started.

5
Date of experience: Jul 16, 2025
Millie Butler
The agent Diana had follow through with…

The agent Diana had follow through with the matter at hand. Extra charges on my account. I’m satisfied

5
Date of experience: Jul 16, 2025
Tsuy
I do not have my report

1
Date of experience: Jul 15, 2025
Cary J.
Tried to pay for subscription as I need…

Tried to pay for subscription as I need to look up some classmates for a school class reunion.I am having problems on my phone paying for a subscription with my credit card. I wanted to use my debit card and Steven could not help me with that or transfer me to someone who could.

3
Date of experience: Jul 14, 2025
Lanny W.
Gave me the info of a dead man

Avoid like the absolute plague. Arguably the worst 'person lookup' service ever. Bombards you with fake progress bars, getting your time invested in the site like all the other fake sites. Then requests a whole bunch of YOUR personal information to have access to their information. Finally at the end they force you into a $1 5 day trial which is $35 a month after. Then still before giving you the info they try to force you to "upgrade" to .pdf reports LOL for another $5 a month immediately. Then again for another $5 a month to email checks etc. An utter disgrace. Cancelling the trial is a nightmare. Even worse I got locked out of my Paypal as they suspected I had been scammed by this site, so I also got my Paypal disabled whilst I am overseas so I have another nightmare to unsuspend that by calling them on Monday (it's Saturday now). Wish I had never found this site from Spyfone. Please I beg you, don't use this service.Order Number: 1258131304

1
Date of experience: Jul 12, 2025
Ursula Cook
Inadvertent Subscription

I ended up with a subscription in error. When I was notified by PayPal, I tried to cancel on line, but that system doesn’t work - deliberate? But a phone call quickly solved the problem, including a refund.

4
Date of experience: Jul 10, 2025
Chloe Walker
You cancelled my account

You cancelled my account, and I was provided ZERO reasons. My payment declined this week due to my card being compromised. I added my new card and the payment was deducted. Why was it cancelled and what can I do to renew?

1
Date of experience: Jul 10, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Intelius helps businesses and consumers alike make informed decisions by providing background check and public records services. People search tools can help reunite lost family or reconnect old friends. Results are available online, on demand.

  • language https://www.intelius.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More