intelius.com

3.6
3.6 Based on 231 reviews

Intelius helps businesses and consumers alike make informed decisions by providing background check and public records services. People search tools can help reunite lost family or reconnect old friends. Results are available online, on demand....

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Average Rating

3.6

/
5

231 Reviews

5 Star
58%
4 Star
6%
3 Star
4%
2 Star
5%
1 Star
27%

Filtered Reviews

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Review Time

Vivian Dodgen
How to get a report

I struggled to get a report

4
Date of experience: Feb 05, 2026
Peg Ellis
Make sure your online cancellation has not been overlooked.

Though I had opted out and cancelled my subscription online, I continued to receive $29.66 charge on my credit card. I had one good experience with the woman who assisted in resolving my issue of ensuring the charges were dropped. That being said, you've lost a customer.

1
Date of experience: Feb 04, 2026
John
Professional Customer Service

Diego was very professional during our interaction on a problem I had, he actually offered me 2 different options to choose from and I actually chose option 2. He immediately corrected my issue with my great appreciation

5
Date of experience: Feb 04, 2026
Howard Lederman
I talked to your representative named…Henry

I talked to your representative named Henry. I explained my situation. He understood it. He was courteous and responsive. He resolved my situation.

5
Date of experience: Feb 04, 2026
Patricia Clark
was incorrect info on backround

was incorrect info on backround. Not much info that I needed!

1
Date of experience: Feb 04, 2026
Kevin Warrick
The C.S.Rep was very helpful

The C.S.Rep was very helpful and very pleasant. I would recommend Intelius to anyone.

5
Date of experience: Jan 30, 2026
Danita Pearson
A call to cancel my subscription…

A call to cancel my subscription because I have the information that I need, the representative that I spoke with was very professional and understanding. She even offered me a separate service to continue with intellius, but I declined. Thank you for the great customer service.

5
Date of experience: Jan 29, 2026
JuliO Rodriguez
Don’t even try to use this people if…

Don’t even try to use this people if you don’t want your credit card to be charge even after you cancelled the subscription very challenging to get in contact with them with bad automated system scam scam scam

1
Date of experience: Jan 29, 2026
Brian Carlson
They dont have açess to any data

They dont have açess to any dataUpdate. They refunded my money but nothing for my very valuable time

1
Date of experience: Jan 28, 2026
Robert Allen Wiley
The representative I spoke to was…

The representative I spoke to was professional and efficient he was able to help me.

5
Date of experience: Jan 28, 2026

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Business Details

  • Intelius helps businesses and consumers alike make informed decisions by providing background check and public records services. People search tools can help reunite lost family or reconnect old friends. Results are available online, on demand.

  • language https://www.intelius.com

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